Lucas Mitchell
Summary
With a proven track record at Jewel Osco, I excel in creating personalized shopping experiences and managing high-volume grocery orders, showcasing my strong customer service and time management skills. My ability to exceed sales targets, like achieving over $20,000 in flooring sales at Menards, demonstrates my dedication to success and teamwork.
Overview
5
5
years of professional experience
Work History
E-Commerce Personal Shopper
Walmart
Olympia Fields,, Illinois
09.2024 - Current
- Greeted customers and answered inquiries about products, services, and store policies.
- Developed an understanding of customer preferences by asking probing questions to gain insights into their needs.
- Created personalized shopping experiences for customers based on their individual tastes and budgets.
Grocery Delivery E-Commerce Manager
Jewel Osco
Homewood, IL
08.2019 - 08.2024
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Filled grocery product orders worth up $5,500 daily.
Cashier
Jewels Osco
Homewood, IL
08.2019 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Sales Associate
Menards
Matteson, IL
06.2023 - 12.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Sold over $20,000+ worth of flooring material
Education
Bachelor of Science - CyberSecurity Information Science
Western Governors University
Salt Lake City, UTNeodegree - FrontEnd Web Development Fundamentals
OneTenXBIT Foundation Scholarship
High School Diploma -
Rich Central High School
Olympia Fields, IL05.2019
Some College (No Degree) - Computer Science
Prairie State College
Chicago Heights, ILSkills
- Display Optimization
- Customer Service
- Teamwork and Collaboration
- Loss Prevention Strategies
- Customer Engagement Techniques
- Proficient Time Coordination
Certifications/Licenses
- Valid Drivers license issued:12/2018
Timeline
E-Commerce Personal Shopper
Walmart
09.2024 - Current
Sales Associate
Menards
06.2023 - 12.2023
Grocery Delivery E-Commerce Manager
Jewel Osco
08.2019 - 08.2024
Cashier
Jewels Osco
08.2019 - 08.2024
Neodegree - FrontEnd Web Development Fundamentals
OneTenXBIT Foundation Scholarship
High School Diploma -
Rich Central High School
Some College (No Degree) - Computer Science
Prairie State College
Bachelor of Science - CyberSecurity Information Science
Western Governors University
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