Lucas Moore
New York,United States
Summary
Seasoned Senior Account Executive with notable background in fostering client relationships, increasing company revenue and executing effective sales strategies. Strong acumen in lead generation, contract negotiation, and team leadership. Proven success in enhancing customer satisfaction levels and driving significant business growth. Consistently recognized for ability to exceed sales targets.
Overview
8
8
years of professional experience
Work History
Senior Account Executive
ChowNow
New York, United States
07.2024 - Current
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic account plans to enhance service delivery.
- Collaborated with cross-functional teams to optimize client onboarding processes.
- Trained junior staff on best practices in customer engagement.
- Presented product solutions tailored to client requirements and goals.
- Averaged 140% attainment of my goal.
Senior Market Development Manager, Enterprise AE
Odeko
New York, United States
03.2023 - 01.2024
- Developed market strategies to enhance brand visibility and product reach.
- Analyzed competitor activities to inform strategic planning and positioning.
- Analyzed customer feedback to improve existing products and services.
- Monitored industry news and developments in order to stay up-to-date on competitors' activities.
Senior Account Executive
Uber
Greater New York City Area
01.2018 - 01.2023
- Established a great rapport with client base by listening attentively, describing comparable success stories, and offering menu adjustment suggestions to best guarantee a successful mutually beneficial relationship.
- Developed and closed an average 24 new business accounts a month by articulating the value-add of UberEats, which resulted in a $25 million sales revenue increase.
- Lessened idle time by engaging in constant communication with the Onboarding team and client to ensure an optimal “go live” date.
- Responsible for managing over 300 SMB accounts that were geographically centered in the North East but mostly concentrated in the Boston area.
- Assisted in the training of new hires through pitch training and a deep teaching of the company’s product, procedures, and culture
- Achievements:
- Twelve time winner of the Top Closer of the Month award
- Earned the Culture Champion award
- Exceeded sales objectives by consistently outperforming quota by an average of 30%
Education
Kinesiology and Exercise Science
Manchester Community College NH
01.2016
Skills
- Leadership
- Sales
- Client relationship management
- Team training and development
- Negotiation skills
- Prospecting and networking
- Vendor management
- Worked in Restaurant Industry 7 years
Timeline
Senior Account Executive
ChowNow
07.2024 - Current
Senior Market Development Manager, Enterprise AE
Odeko
03.2023 - 01.2024
Senior Account Executive
Uber
01.2018 - 01.2023
Kinesiology and Exercise Science
Manchester Community College NH
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