Lucas Ntswidishane
Baraboo,Wisconsin
Summary
Accomplished General Manager at Dominos Pizza Inc., adept in operations management and exceptional interpersonal communication. Spearheaded initiatives that drove business growth, enhanced employee satisfaction, and fostered client loyalty. Excelled in implementing cost-saving strategies and boosting sales through effective leadership and relationship building. Proven track record in mentoring teams for operational excellence and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
Dominos Pizza Inc.
05.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
Education
Tourism Management - Hospitality & Tourism
Polokwane TVET College
Limpopo,RSA05.2015
Skills
Efficient multi-tasker
Relationship building
Performance improvement
Operations management
Exceptional interpersonal communication
Sales expertise
Verbal and written communication
Coaching and mentoring
Food preparation and safety
Employee scheduling
Recruitment
Certification
Food handler certificate
Timeline
General Manager
Dominos Pizza Inc.
05.2021 - Current
Tourism Management - Hospitality & Tourism
Polokwane TVET College