Lucas Polkowski
Flemington,NJ
Summary
Proven Sales Specialist at Greenix Pest Control, adept in relationship building and upselling, significantly enhancing client relations. Leveraged Microsoft Excel for data analysis, driving decision-making and environmental compliance. Skilled in fostering team cohesion as Assistant Manager at PetValu, ensuring operational excellence and customer satisfaction. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Sales Specialist
Greenix Pest Control
Bridgewater, NJ
05.2024 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting the best options for each individual's needs.
- Built strong client relationships through consistent communication and effective problem-solving.
- Provided first-rate service to all customers and potential customers.
- Drafted, finalized and submitted paperwork to complete sales.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Analyzed competitor strategies and identified areas of opportunity for differentiation in the marketplace.
- Negotiated favorable contract terms, securing long-term business partnerships with key accounts.
Warehouse Operator
Walmart
Flemington, NJ
02.2021 - 12.2023
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
- Received incoming vendor and general shipments
Line Cook
Luke's Bagels
Gainesville, FL
12.2021 - 05.2023
- Food Prep
- Kitchen sanitization
- Kitchen set up
- Order Expo
- Cooking Meat and Eggs
- Kitchen and shop communication
- Setup and breakdown of outdoor decor
Assistant to the Chef
Sodexo
Travel
09.2018 - 02.2020
- Station set up
- Food preparation
- Temperature checks
- Knife sharpening
- Delegating work when chef was not present
- Inventory counts
- Food ordering
- Plate presentation
- Recipe creation
- Menu creation
Assistant Manager
PetValu
Flemington, NJ
04.2018 - 05.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor of Science - Zoology
University of Florida
Gainesville, FL05.2024
Associate of Science - Biology
Raritan Valley Community College
Somerville, NJ05.2021
Skills
- Relationship Building
- Client Relations
- Customer service and care
- Upselling and Cross-Selling
- Microsoft Excel experience
- R script literacy
- Data analysis
- Environmental Compliance
- Environmental Impact Reporting
- Water Quality Analysis
- Invasive Species Control
- Specimen collection
- Specimen handling and inspection
- Data Entry
- Ability to teach and assist with new material
- Prioritization of workload
Accomplishments
- UF herpetology specimen collection, Under Dr. Colman Sheehy
- Avian research volunteer, Under Dr.Robson
- Brotherhood kitchen manager
- Brotherhood Chair individual affairs
- Brotherhood Board of new member management
Affiliations
- Delta Tau Delta Fraternity
Fishing Hiking Herping Baking Cooking
All of my beloved hobbies include discovery and creativity. I like to stay very active outside of my work life while improving my useful skills. I regularly cook/bake all of my meals and take a lot of pride in that being the son of a chef. Hiking, herping, and fishing all fall into the discovery category and I often do all of them at the same time. Spending time in and interacting with nature is my goal every day.
Timeline
Sales Specialist
Greenix Pest Control
05.2024 - Current
Line Cook
Luke's Bagels
12.2021 - 05.2023
Warehouse Operator
Walmart
02.2021 - 12.2023
Assistant to the Chef
Sodexo
09.2018 - 02.2020
Assistant Manager
PetValu
04.2018 - 05.2019
Bachelor of Science - Zoology
University of Florida
Associate of Science - Biology
Raritan Valley Community College