Lucas Roncolato
San Francisco,CA
Summary
Adaptable psychology student with a focus on child and youth studies, offering hands-on experience in retail and education. Strong communication and interpersonal skills, with a commitment to fostering inclusive environments. Proven ability to collaborate effectively and understand diverse human behaviors.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Kohl's
Whitehall, USA
07.2022 - Current
- Handled cash and credit transactions, issued correct change, and processed online orders.
- Resolved customer issues using listening skills, professional attitude, and problem-solving techniques.
- Evaluated customer needs and made appropriate product recommendations.
- Notified supervisors of inventory shortages, damages, and changes.
- Managed opening and closing tasks independently.
- Processed customer refunds and exchanges according to established guidelines.
- Used a POS system to complete sales and process customer transactions.
Volunteer
Francis D. Raub Middle School
Allentown, Pennsylvania
06.2025 - 07.2025
- Developed engaging educational resources in collaboration with staff.
- Maintained a safe, supportive environment for all students.
- Facilitated diverse group interactions with students, addressing unique needs.
- Executed tasks promptly while adhering to supervisor directives.
- Cultivated positive relationships with students and teaching staff.
Education
BA - Psychology, Child and Youth Studies
University of San Francisco
San Francisco, CA05.2026
Diploma -
Whitehall High School
Whitehall, PA06.2023
Skills
- Organization
- Detail-oriented
- Basic conversational Spanish
- Excellent written and verbal communication
- Diversity & Inclusion
- Active listening
- Classroom Management
Timeline
Volunteer
Francis D. Raub Middle School
06.2025 - 07.2025
Retail Sales Associate
Kohl's
07.2022 - Current
BA - Psychology, Child and Youth Studies
University of San Francisco
Diploma -
Whitehall High School
Similar Profiles
Nicholas DownsNicholas Downs
Cashier at Kohl'sCashier at Kohl's
Joseph Kennedy LPCJoseph Kennedy LPC
Loss Prevention Supervisor at Kohl'sLoss Prevention Supervisor at Kohl's
Karen CurrieKaren Currie
Customer Service Representative at Kohl'sCustomer Service Representative at Kohl's
Alexander (Alex) WebsterAlexander (Alex) Webster
Service Associate at Kohl'sService Associate at Kohl's
Ross HatamiyaRoss Hatamiya
Senior Vice President, Automotive Media Sales at Volta Charging / Volta Media, A Shell BrandSenior Vice President, Automotive Media Sales at Volta Charging / Volta Media, A Shell Brand