Summary
Overview
Work History
Education
Skills
Timeline
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Lucas Sandy

Summary

Motivated Electrical Engineering student seeking to apply classroom knowledge to actual real world scenarios. Skilled in problem solving, having a positive demeanor, and technical documentation.

Overview

6
6
years of professional experience

Work History

Customer Service Associate

Lowe's
12.2021 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Trained new associates in customer service protocols, elevating overall team's performance.

Meat Department Associate

Food Outlet
01.2020 - 11.2021
  • Ensured accurate pricing through consistent label verification and updates on meat products.
  • Contributed to team efficiency, assisting with unloading deliveries and stocking shelves in a timely manner.
  • Enhanced workplace safety with strict adherence to sanitation and hygiene guidelines when handling raw products.

Education

Bachelor of Science - Electrical Engineering

University of Alabama Huntsville
Huntsville, AL
05-2027

Certificate - Electrical Technology Industrial Electrician

North-West Shoals Community College
Muscle Shoals, AL
08-2023

Skills

  • Product knowledge
  • Complaint handling
  • Tactful and diplomatic
  • Calm and professional under pressure
  • Assertiveness

Timeline

Customer Service Associate

Lowe's
12.2021 - Current

Meat Department Associate

Food Outlet
01.2020 - 11.2021

Bachelor of Science - Electrical Engineering

University of Alabama Huntsville

Certificate - Electrical Technology Industrial Electrician

North-West Shoals Community College

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Lucas Sandy