Teresa DeRenzo

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Answered customer telephone calls promptly to avoid on-hold wait times.

Customer Service, cashier, stocking, cleaning, code rotation, working in the deli, working at the self serve and full service beverage stations, and also cooking on the oven work station.