Lucas Zippe
Aledo,IL
Summary
Energetic Terminal Manager with solid record and significant background in LYL Transportation. Successful at interfacing with organization teams, customers and carriers to consistently produce results. Dependable and industrious with superior work ethic and dedication to quality.
Overview
24
24
years of professional experience
Work History
Terminal Manager
Central Transport, LLC
Rock Island, IL
09.2023 - Current
- Managed daily operations of the terminal, including staff scheduling and inventory management.
- Developed safety protocols to ensure compliance with OSHA regulations and company policies.
- Implemented strategies to optimize efficiency across all departments while minimizing costs.
- Supervised, hired, trained, evaluated and motivated team of drivers and managed day-to-day activities of department.
- Reviewed invoices from vendors to ensure accuracy before payment was made.
- Dispatched drivers and tracked on-time deliveries.
- Conducted internal program reviews to assess compliance with regulatory requirements and company policies.
- Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
- Supervised worker efficiency and rectified issues with performance.
- Resolved conflicts between customers or other stakeholders in an efficient manner.
Service Coordinator
USF Holland - Division Of YRC Worldwide
Holland, MI
08.2011 - 07.2023
- Monitored email and phone communication to provide prompt responses and solutions.
- Followed up with technicians and managers to receive and communicate status updates.
- Conducted regular meetings with departmental staff to discuss current initiatives and projects.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Implemented strategies to take advantage of new opportunities.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Inbound Supervisor
USF Holland - Division Of YRC Worldwide
Rock Island, IL
08.2011 - 11.2022
- Implemented corrective action plans when necessary in response to employee violations of company policies or procedures.
- Monitored team performance and identified areas of improvement to ensure quality standards were met.
- Recognized employee achievements through recognition programs or rewards systems.
- Developed and implemented daily production schedules to meet customer requirements.
- Created reports on key performance metrics such as productivity levels, shipping and receiving timelines, order fulfillment rates.
- Coordinated with other departments such as sales or accounting regarding product availability or pricing information.
- Assisted in hiring new personnel by interviewing candidates, providing orientation sessions, assigning tasks and evaluating their performance over time.
- Participated in special projects related to process enhancements or system upgrades.
- Maintained a safe work environment by ensuring compliance with safety regulations and promoting a culture of safety awareness among employees.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Linehaul Coordinator
Roadway Express
Rock Island, IL
01.2000 - 07.2011
- Monitored driver performance and provided feedback to assist with meeting operational goals.
- Identified opportunities for streamlining processes or improving service levels across multiple locations.
- Analyzed data on shipping patterns and identified areas for improvement in efficiency or cost savings.
- Generated detailed reports summarizing expenses associated with linehaul operations.
- Assisted in the onboarding process for new drivers by providing training materials and resources as needed.
- Coordinated daily linehaul operations, ensuring adherence to safety regulations and policies.
Education
High School Diploma -
Sherrard JR/SR High School
Sherrard, IL05-1994
Some College (No Degree) -
Saint Ambrose University
Davenport, IASkills
- Delegation
- Transportation Planning
- Safe Transportation
- DOT Regulations
- Load Planning
- Staff Supervision
- Regulatory Compliance
- Team Supervision
- MS Office Suite
- Policy Enforcement
- Safety
- FMCSA, EPA, and OSHA Regulations Compliance
- Operations Management
Timeline
Terminal Manager
Central Transport, LLC
09.2023 - Current
Service Coordinator
USF Holland - Division Of YRC Worldwide
08.2011 - 07.2023
Inbound Supervisor
USF Holland - Division Of YRC Worldwide
08.2011 - 11.2022
Linehaul Coordinator
Roadway Express
01.2000 - 07.2011
High School Diploma -
Sherrard JR/SR High School
Some College (No Degree) -
Saint Ambrose University