Lucely Vargas
Houston,TX
Summary
Motivated individual with retail professional skill proven track record in managing cashier operations and providing top-tier customer service. Known for fostering team collaboration and consistently achieving operational goals. Reliable and adaptable, skilled in cash handling, inventory management, resolving customer issues, and administrative support.
Overview
6
6
years of professional experience
Work History
Head Cashier / Administrative Assistance
Lowes Corporation
03.2021 - 01.2025
- In charge of helping the Front-End supervisor on evaluating employee performance regularly and providing constructive feedback for growth opportunities.
- Getting the tills ready for the start of the day, managing the safe, and being responsible for balancing daily store sales, shortages, and overages. Organizing data into folders for company’s record for any future conflicts of interest.
- Conducting refund/ returns transactions, setting up new business accounts, and fulfill and deliver orders.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Development Team Intern
Big Brothers & Big Sisters
06.2024 - 08.2024
- Support the development and implementation of the organization year-long stewardship program to improve donor retention and attend meetings.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Cashier/Deli Service Clerk
Sellers Bros Inc.
10.2018 - 08.2020
- Helped customers find specific products, answered questions and offered advice.
- Assist customers during the checkout process, including scanning items, and providing excellent customer service.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Bachelor of Business Administration - Accounting
University of Houston-Downtown
Houston, TX12.2024
Associate of Arts - Business
Houston Community College
Houston, TX01.2022
High School Diploma -
Houston Gateway Academy
Houston, TX01.2020
Skills
- Knowledge of computer software: PowerPoint, Word Document, Microsoft Office, Excel
- Positive attitude
- Time management strength
- Customer service
- Store opening/closing procedures
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Development Team Intern
Big Brothers & Big Sisters
06.2024 - 08.2024
Head Cashier / Administrative Assistance
Lowes Corporation
03.2021 - 01.2025
Cashier/Deli Service Clerk
Sellers Bros Inc.
10.2018 - 08.2020
Bachelor of Business Administration - Accounting
University of Houston-Downtown
Associate of Arts - Business
Houston Community College
High School Diploma -
Houston Gateway Academy
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