Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
17
17
years of professional experience
Work History
Legal Secretary
Law Firm of Sadrac Delvas
03.2019 - 01.2021
Screened telephone calls and forwarded to appropriate departments.
Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
Developed and maintained filing and retrieval systems.
Diligently edited legal correspondence for grammar and spelling.
Secretary (Data Entry)
Croix Rouge
03.2010 - 10.2012
Provided clerical support to company employees by copying, faxing, and filing documents.
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Front End Supervisor
B & B Wester-Union, Multi-Service
02.2004 - 05.2012
Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
Education
Certificate - Home Health Aide (HHA)
New York Career Training School LLC
New York, NY
10-2024
Associate Degree In Computer Information System - Computer And Information Systems
ITEMAH
Port-au-Prince, Haiti
06.2006
Associate Degree In Office Management - Office Management
CISA
Port-au-Prince, Haiti
06.2004
Philo (High School Diploma) - General Studies
Lycée Marie Jeanne
Port-au-Prince, Haiti
06.2001
Skills
Document Formatting
Efficient multi-tasker
Appointment Setting
File Organization
Word Processing
Document filing
Calendar Management
Billing and Invoicing
Phone Etiquette
Document Management
Languages
French
Full Professional
Haitian Creole
Native or Bilingual
Timeline
Legal Secretary
Law Firm of Sadrac Delvas
03.2019 - 01.2021
Secretary (Data Entry)
Croix Rouge
03.2010 - 10.2012
Front End Supervisor
B & B Wester-Union, Multi-Service
02.2004 - 05.2012
Certificate - Home Health Aide (HHA)
New York Career Training School LLC
Associate Degree In Computer Information System - Computer And Information Systems
ITEMAH
Associate Degree In Office Management - Office Management
Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)