Lucero Cortazo
Channelview,TX
Summary
An organize, detailed oriented and self-motivated person able to adapt to change while maintaining a positive attitude to accomplish goals and gain experience.
Overview
2
2
years of professional experience
Work History
Auto Insurance Agent
A-1 Auto Insurance
Channelview TX
06.2023 - 08.2023
- Built relationships with clients and provided excellent service through active listening and answering questions
- Had an excellent attendance record and was always on time for work
- Returned customer calls resolving issues and answering questions quickly
- Scheduled fact-finding meetings and consultations with clients to determine their needs and financial situations
- Maintained a consistent, positive attitude toward customers, peers, and other employees even in high-stress situations
- Educated clients on available auto insurance products, empowering them to make informed decisions regarding their coverage options.
- Facilitated smooth policy renewals by proactively identifying and addressing potential issues before they escalated, ensuring client satisfaction.
Nanny
Home
Channelview TX
02.2021 - 03.2023
- Changed diapers, bathed and dressed babies, and prepared bottles and feeding equipment
- Lovingly cared for, 4 children ranging in age from 2, to 4, for 3 years
- Bathed, dressed, and assisted with tooth brushing to promote good personal hygiene and oral health
- Created games and activities using arts and crafts to support learning and verbal skills
- Limited TV and mobile device time by playing games and reading books to young children
- Demonstrated good social manners for the children
- Directed children away from dangers and led indoor and outdoor activities
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Education
Middle School Education -
Alice Johnson Junior High School
Channelview, TX06.2017
High School -
Channelview High School
Channelview, TX06.2021
Certified Nursing Assistant - Certificate -
Azni Health Institute
Houston, TX05.2023
Skills
- Able to work under pressure
- Organized
- Resourceful
- Reliable
Professional
- Honest
- Passionate
- Adaptable
- Effective Communicator
Languages
Spanish
Native or Bilingual
Timeline
Auto Insurance Agent
A-1 Auto Insurance
06.2023 - 08.2023
Nanny
Home
02.2021 - 03.2023
Middle School Education -
Alice Johnson Junior High School
High School -
Channelview High School
Certified Nursing Assistant - Certificate -
Azni Health Institute