Lucero Gonzalez
San Luis,AZ
Summary
Detail-oriented Medical Assistant with expertise in HIPAA compliance, phlebotomy, and clinical documentation. Committed to enhancing patient care and streamlining workflows in fast-paced healthcare environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
LaSalle Corrections
San Luis, AZ
03.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Comprehensive Integrated Care
Yuma, AZ
11.2024 - 11.2025
- Educated patients on treatment plans and medication management to improve adherence
- Implemented electronic health record updates, streamlining data accessibility for staff
- Trained new staff on office protocols and patient interaction techniques for consistency
- Facilitated communication between patients and healthcare team to address concerns promptly
Medical Assistant
Yuma Valley Advanced Pain Management
Yuma, AZ
03.2023 - 11.2024
- Assisted in patient intake and documentation to ensure accurate medical records
- Coordinated scheduling of appointments, optimizing clinic workflow and patient access
- Managed inventory of medical supplies, ensuring availability for procedures and consultations
- Supported physicians during examinations and procedures, enhancing patient care quality
Patient Service Representative
Onvida
Yuma, AZ
11.2022 - 09.2023
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Managed patient registration process, confirming data accuracy and completeness.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
Patient Service Representative
San Luis Walk In Clinic
San Luis, AZ
05.2019 - 02.2020
- Assisted patients with appointment scheduling and insurance verification.
- Managed patient inquiries, providing accurate information on services and procedures.
- Coordinated patient flow, ensuring timely check-in and check-out processes.
- Managed electronic health records to uphold accuracy and detail-oriented standards.
Education
High School Diploma -
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Reliable team player
- Phlebotomy
- CPR
- Immunization administration
- Laboratory specimen collection
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Medical Assistant
LaSalle Corrections
03.2025 - Current
Medical Assistant
Comprehensive Integrated Care
11.2024 - 11.2025
Medical Assistant
Yuma Valley Advanced Pain Management
03.2023 - 11.2024
Patient Service Representative
Onvida
11.2022 - 09.2023
Patient Service Representative
San Luis Walk In Clinic
05.2019 - 02.2020