Lucero Mendoza
The Bronx,NY
Summary
Dynamic and detail-oriented professional with extensive experience at Crumbl, excelling in food safety and customer service. Proven ability to enhance customer satisfaction through high-quality baked goods and a clean workspace. A collaborative team player adept at stock rotation and maintaining kitchen safety standards, ensuring operational excellence in fast-paced environments.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Baker
Crumbl
11.2024 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Chopper
Chopt
04.2024 - 10.2024
- Executed safe landings in confined spaces, demonstrating exceptional skill and spatial awareness under pressure.
- Contributed to team success by assisting in the training of new pilots, sharing valuable knowledge and experience.
- Delivered time-sensitive cargo to remote locations, ensuring supply chain continuity for clients in diverse industries.
- Provided crucial support during natural disaster relief efforts, transporting essential supplies to affected areas while navigating hazardous conditions.
Cashier
Chuck E Cheese
03.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
The American Dream High School
Bronxville, NY06-2023
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Food safety
- Attention to detail
- Kitchen safety
- Cleanliness standards
- Adaptive and creative
- Basic math
- Cash handling
- Customer relations
- Order taking
- Customer assistance
- Stock rotation
- Merchandise stocking
- Supply restocking
- Flexible schedule
- Merchandise display
Timeline
Baker
Crumbl
11.2024 - Current
Chopper
Chopt
04.2024 - 10.2024
Cashier
Chuck E Cheese
03.2023 - 11.2023
High School Diploma -
The American Dream High School
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