Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lucero Nieto- Ramirez

Belton,TX

Summary

Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance. Seasoned professional specializing in various returns. Technologically savvy and meticulous in completing documentation according to guidelines. Quick learner with excellent communication skills and professional demeanor.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Treatment Coordinator

Community Dental Partners
Harker Heights, TX
10.2023 - 08.2024
  • Performed clerical duties such as filing documents, answering phones and preparing correspondence.
  • Processed invoices for supplies and equipment used during orthodontic procedures.
  • Reviewed x-rays, photographs and other diagnostic images to assess patient needs.
  • Communicated between doctor, staff members, suppliers, vendors and insurance companies.
  • Operated sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners.

Front Office Manager

Ace Dental Software
Temple, TX
09.2022 - 07.2023
  • Answered phone calls, scheduled appointments and verified patient insurance coverage.
  • Ensured HIPAA compliance while handling confidential patient information.
  • Greeted and welcomed patients in a friendly and professional manner.
  • Updated patient records regularly following each visit or procedure performed.
  • Processed credit card transactions for payment of services rendered.
  • Managed patient accounts receivable ensuring timely payment of outstanding balances due on accounts.

Service Manager

HEB Grocery Store
Lubbock, TX
08.2016 - 08.2022
  • Provided technical support for hardware and software issues experienced by customers.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Ensured compliance with applicable laws and regulations related to services provided.
  • Oversaw daily operations of the store including opening and closing procedures.
  • Monitored inventory levels and stock shelves with new merchandise.
  • Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.

Education

High School Diploma -

North Hills Private School
Belton, TX
05-2017

Skills

  • Exam Room Preparation
  • Patient Care Coordination
  • Recordkeeping
  • Accurate filing proficiency
  • Treatment Planning
  • Bookkeeping
  • Spanish Fluency
  • Critical Thinking
  • Team Collaboration
  • Professionalism

Certification

  • Cardiopulmonary resuscitation (CPR)
  • Basic Life Support (BLS)

Languages

Spanish
Native/ Bilingual

Timeline

Treatment Coordinator

Community Dental Partners
10.2023 - 08.2024

Front Office Manager

Ace Dental Software
09.2022 - 07.2023

Service Manager

HEB Grocery Store
08.2016 - 08.2022

High School Diploma -

North Hills Private School
  • Cardiopulmonary resuscitation (CPR)
  • Basic Life Support (BLS)
Lucero Nieto- Ramirez