Lucero Nieto- Ramirez
Belton,TX
Summary
Highly skilled and dedicated dental receptionist with a proven track record of providing exceptional patient care and administrative support. Proficient in managing front desk operations, scheduling appointments, and maintaining accurate patient records. Adept at creating a warm and welcoming environment to ensure a positive experience for all visitors. Strong communication skills, both verbal and written, enabling effective interaction with patients, colleagues, and healthcare professionals. Committed to delivering outstanding customer service and contributing to the overall success of the dental practice.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Community Dental Partners
10.2023 - 08.2024
- Performed clerical duties such as filing documents, answering phones and preparing correspondence.
- Processed invoices for supplies and equipment used during orthodontic procedures.
- Reviewed x-rays, photographs and other diagnostic images to assess patient needs.
- Communicated between doctor, staff members, suppliers, vendors and insurance companies.
- Operated sterilizers, autoclaves, washer-disinfectors, ultrasonic cleaners.
Front Office Receptionist
Ace Dental Software
09.2022 - 07.2023
- Answered phone calls, scheduled appointments and verified patient insurance coverage.
- Ensured HIPAA compliance while handling confidential patient information.
- Greeted and welcomed patients in a friendly and professional manner.
- Updated patient records regularly following each visit or procedure performed.
- Processed credit card transactions for payment of services rendered.
- Managed patient accounts receivable ensuring timely payment of outstanding balances due on accounts.
Education
High School Diploma -
North Hills Private School
Belton, TX05-2017
Skills
- Exam Room Preparation
- Patient Care Coordination
- Recordkeeping
- Accurate filing proficiency
- Treatment Planning
- Bookkeeping
- Spanish Fluency
- Critical Thinking
- Team Collaboration
- Professionalism
Certification
- Cardiopulmonary resuscitation (CPR)
- Basic Life Support (BLS)
Languages
Spanish
Native/ Bilingual
Education and Training
other
Timeline
Treatment Coordinator
Community Dental Partners
10.2023 - 08.2024
Front Office Receptionist
Ace Dental Software
09.2022 - 07.2023
High School Diploma -
North Hills Private School
- Cardiopulmonary resuscitation (CPR)
- Basic Life Support (BLS)
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