Destiny Lisboa
Rochester
Summary
Dynamic Treatment Coordinator with a proven track record at Cornerstone Dental, excelling in patient care coordination and financial counseling. Skilled in insurance verification and treatment planning, I enhanced case acceptance rates through effective communication and relationship building, ensuring patients received necessary treatments while minimizing financial burdens.
Welcoming Treatment Coordinator with over 2 years of experience working as an educator for various dentists. Expertise in treatment plans and dental procedures. Excellent recordkeeping, interpersonal, and organizational skills.
Overview
4
4
years of professional experience
Work History
Treatment Coordinator
Cornerstone Dental
01.2025 - 09.2025
- Assisted in scheduling patient appointments and coordinating treatment plans.
- Supported administrative tasks, including managing patient records and insurance documentation.
- Facilitated communication between patients and healthcare providers to ensure clarity of treatment options.
- Learned to utilize electronic health record systems for efficient data entry and retrieval.
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Laid out potential payment plans for patients.
- Collaborated with insurance companies to secure coverage for necessary treatments, reducing financial burden on patients.
- Built strong relationships with referring providers through regular communication updates on shared cases.
Dental Assistant
Wilson Dental Group
08.2023 - 11.2024
- Assisted in patient preparation for dental procedures, ensuring comfort and safety.
- Managed sterilization of dental instruments and equipment to maintain hygienic standards.
- Recorded patient medical histories and vital signs accurately during appointments.
- Supported dentists during procedures by providing necessary tools and materials promptly.
- Educated patients on post-operative care and proper oral hygiene practices.
- Scheduled patient appointments efficiently to optimize office workflow and minimize wait times.
- Collaborated with team members to enhance clinic operations and improve patient experience.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Medical Technician
Rochester Regional Health
10.2021 - 03.2022
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Provided Medical Supplies to the Emergency Department making sure Nurses and Doctors have everything they needed.
Education
GED -
James Monroe Highschool
164 Alexander StSkills
- Appointment scheduling
- HIPAA compliance
- Office administration
- Financial counseling
- Insurance verification
- Patient care coordination
- Treatment Planning
- Exam room preparation
- Dental care
- Expertise of payment plans
- Dental insurance expertise
- Organizational skills
- X-ray interpretation skills
- Attention to detail
- Multitasking
- Relationship building
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Treatment Coordinator
Cornerstone Dental
01.2025 - 09.2025
Dental Assistant
Wilson Dental Group
08.2023 - 11.2024
Medical Technician
Rochester Regional Health
10.2021 - 03.2022
GED -
James Monroe Highschool
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