Lucia Burns

• Processes prescriptions ensuring accuracy.

Managed inventory levels, ensuring timely restocking of pharmaceuticals and supplies.

• Trained and mentored junior pharmacy technicians, fostering professional development and team cohesion.
• Expedited prescription processing times by utilizing advanced software systems for efficient data entry, verification, and insurance billing tasks.
• Maintained patient confidentiality and adhered to HIPAA regulations, ensuring secure handling of sensitive information.

• Provided customer service by addressing inquiries and resolving issues.
• Performs pharmacy inventory to ensure adequate stock on hand
• Assures pharmacists are aware of shortages and other conflicts.
• Prepares medications for mailing are properly packaged and the information on the label is accurate
• Provided exceptional customer support, addressing inquiries and resolving issues related to medications promptly.

• Communicated with doctors and pharmacists regarding medications and treatments, relaying information to staff and residents.
• Maintained accurate records of physician directives to facilitate effective communication among healthcare staff.
• Efficient communication with doctors, nurses, and family members.
• Preparing and administering medications for the residents.
• Completed multiple self-study seminars to improve proficiency.
• Coordinated scheduling of patient appointments, optimizing clinic workflow and resource allocation.