Lucia Ting
Las Vegas,NV
Summary
Experienced professional seeking a position where I can utilize my patient-care, clinic operations, administrative, and team leadership skills to support efficient healthcare delivery and provide compassionate, high-quality service to patients.
Overview
23
23
years of professional experience
Work History
Clinic Manager
The Lilith Clinic/Dr. Charlie Browne
Las Vegas, NV
07.2021 - Current
- Oversee daily clinic operations, ensuring efficient workflow and a high standard of patient service
- Coordinate closely with physicians and clinical staff to maintain efficient patient flow and clinic operations
- Supervise and support front and back office staff, including scheduling, training, onboarding, and daily assignments
- Handled patient concerns and resolved administrative and operational issues to enhance patient satisfaction
- Maintain compliance with clinic policies, procedures, safety standards, and confidentiality requirements
- Manage medical supplies, inventory, purchasing, and vendor relationships
- Coordinated payroll, timekeeping, and employee schedules to ensure accurate compensation and efficient staffing
- Provided staffing coverage during employee shortages to maintain clinic operations
- Coordinate patient assistance and nonprofit funding resources to help eligible patients access care
Supervisor
The Lilith Clinic/Dr. Charlie Browne
Las Vegas, NV
01.2019 - 06.2021
- Supervised and mentored front and back office staff to enhance team collaboration and service delivery
- Oversaw daily clinic operations and coordinated staff workflow to ensure seamless patient care
- Outpatient Surgery Assistant
Medical Assistant
A-Z Women's Center/Dr. William Ramos
Las Vegas, NV
04.2004 - 12.2018
- Back and Front Office Medical Assistant
- Outpatient Surgery Assistant
OB/GYN
Dr. Stuart Steele
Las Vegas, NV
11.2003 - 01.2004
- Back and Front Office Medical Assistant
Education
Associate of Science Degree -
High-Tech Institute
Las Vegas, NV01-2004
South Plains College
Levelland, TX01-2000
Skills
- Bilingual/Chinese (Mandarin)
- Front/Back office
- Office management
- Ultrasound Technician
- Outpatient Surgery Assistant
- Post-operative care
- Phlebotomist/Lab Licensed
- Staff Supervision
- Payroll & Timekeeping
- Clinic Operations Management
- Inventory
- Staff Training
- Patient Coordination
- Funding resource coordination
Certificates
CPR/AED certified by National CPR Foundation
Timeline
Clinic Manager
The Lilith Clinic/Dr. Charlie Browne
07.2021 - Current
Supervisor
The Lilith Clinic/Dr. Charlie Browne
01.2019 - 06.2021
Medical Assistant
A-Z Women's Center/Dr. William Ramos
04.2004 - 12.2018
OB/GYN
Dr. Stuart Steele
11.2003 - 01.2004
Associate of Science Degree -
High-Tech Institute
South Plains College