Lucia Falcone
Morristown,NJ
Summary
Experience Sales Support Manager with a demonstrated work history in banking, real estate, education, telecommunication and technology industries. Skilled in sales management, pricing, recruitment, licensing regulations, proposal writing, customer relations, billing, document review, portfolio management and reporting. Organized, detail oriented bilingual professional seeking a new opportunity with an organization to grow and utilize my past and future career goals and skills.
Linkedin.com/in/lucia-falcone3311.
Overview
23
23
years of professional experience
Work History
Referral Experience Coordinator
Weichert Corporate Company
07.2021 - Current
- Coach, mentor and train referral salespeople to increase sales volume within nationwide offices. Liaison between all Weichert personnel and connecting sales agents with territory sales leads, negotiating sales referral fees with broker. Monitor sales price of homes and work closely to close transactions. Introductory calls to recruited agent and provide guidance and sales tools and assist them with social media recommendations and updates on guidebook.
- Membership and Recruiting Coordinator
- Recruited new agents to increase the database and train new hires. Review contracts, negotiate fees and worked closely with all state licensing nationwide and internally. Generated reports and reviewed end of month numbers with vice president of sales.
Trainor and Office Management Assistant
Kelly Services
09.2014 - 06.2021
- Virtual trained students online and in classroom. Responded to parent calls, payments and reviewing reviewing school contracts.
- Accounts receivable. Familiar with smart board technology.
Sales Agent-Referral
Reology-Coldwell Banker
12.2007 - 08.2014
- Assisted agent(s) with leads generated for listings, rentals, buyers. CRM calls to prospects and updating database to increase sales volume.
- Managed over 30 calls per day and increased sales
Bids and Proposal Analyst
Ricoh Americas Corporation
09.2005 - 11.2007
- Wrote and compiled RFP information and worked closely with pricing department. Researched competition and updated database information. Created reports and monitored bid requests.
Manager of Accounts and Finance
AT&T
09.2000 - 08.2005
- Equipment leasing.
- Jobs held-Pricing Analyst, Portfolio Manager, Territory Sales Support, Documentation Specialist, Collection Manager, Customer Relations, and Negotiations Manager.
Education
Bachelor of Arts - Business Administration And Management
Fairleigh Dickinson University
Florham Park, NJAssociate of Arts - Business Administration
CCM-Morris County College
Randolph, NJCertificate of Completion - Accounting And Bookkeeping -Microsoft MOS
LasComp Institute of IT
Wayne, NJNo Degree - Business Classes
University of North Carolina At Charlotte
Charlotte, NCSkills
- Google Suites
- MS Office
- Infolease
- Excel MOS core and expert
- Oracle(SAP)
- Teams, Zoom and Webex platforms
- Genesis, T-value and Supertrump price model
- KvCore
- DocuSign
- E-Relocation
- Sales Center and Sales Lead Network
- Intuit Quick books
- Social Media updates
Additional Information
NJ State Referral Real Estate License
NJ State Subsitute Teaching License
Timeline
Referral Experience Coordinator
Weichert Corporate Company
07.2021 - Current
Trainor and Office Management Assistant
Kelly Services
09.2014 - 06.2021
Sales Agent-Referral
Reology-Coldwell Banker
12.2007 - 08.2014
Bids and Proposal Analyst
Ricoh Americas Corporation
09.2005 - 11.2007
Manager of Accounts and Finance
AT&T
09.2000 - 08.2005
Bachelor of Arts - Business Administration And Management
Fairleigh Dickinson University
Associate of Arts - Business Administration
CCM-Morris County College
Certificate of Completion - Accounting And Bookkeeping -Microsoft MOS
LasComp Institute of IT
No Degree - Business Classes
University of North Carolina At Charlotte
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