Lucia Lembo
Wantagh,NY
Summary
Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Cold Spring Harbor Laboratories
Cold Spring Harbor, NY
10.2025 - 01.2026
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in food preparation and maintained cleanliness of dining area.
- Collaborated with kitchen staff to ensure timely order delivery.
- Managed cash register operations and processed customer payments accurately.
Coach
Sagamore Gymnastics
Syosset, NY
02.2025 - 12.2025
- Used performance analysis tools to track athlete improvements and adjust training methods accordingly.
Server
Gyro Palace
Merrick, NY
07.2024 - 08.2025
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Coach
Infiniti Elite Gymnastics
Syosset, NY
09.2021 - 01.2024
- Developed individualized training programs to enhance athletes' skills and performance levels.
- Mentored junior coaches on effective teaching techniques and athlete engagement strategies.
- Implemented safety protocols and injury prevention measures during practice sessions.
- Evaluated athletes' progress through regular assessments and feedback sessions.
Education
High School Diploma -
Kellenberg Memorial Highschool
Uniondale, NYSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Safe food handling
- Cleanliness standards
- Customer service
- Food running
Certification
Financial Literacy (2024)
Timeline
Server
Cold Spring Harbor Laboratories
10.2025 - 01.2026
Coach
Sagamore Gymnastics
02.2025 - 12.2025
Server
Gyro Palace
07.2024 - 08.2025
Coach
Infiniti Elite Gymnastics
09.2021 - 01.2024
High School Diploma -
Kellenberg Memorial Highschool
Financial Literacy Certificate
Earned after successful completion of a financial literacy course and exam (Junior Year)