Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Lucia Silva

Las Vegas,NV

Summary

Security and Surveillance Supervisor

I am a dedicated Security Supervisor, skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. I am also focused and detail-oriented, utilizing reasoned decision-making in high-pressure situations.

As a Security Supervisor i am committed to maximizing facility security and minimizing risks.

Being knowledgeable about Surveillance, I am able to monitors facilities with safety of visitors and staff in mind. I also lead teams of security to protect facilities and guests.

It is important to know that I am a committed safety leader aiming to fulfill a Security Supervisor or Surveillance opportunity in which honesty and integrity will be highly valued. I am well-versed in emergency protocols and basic first-aid. I am pragmatic and professional in all situations. I am always motivated, skillful and able to work efficiently under pressure and make sound decisions.

I am an exceptional team leader with outstanding work ethic. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management.

I am a confident Security Supervisor successful at making critical decisions quickly and effectively. I'm excellent at meeting security challenges calmly and rationally.

Sales Associate

As a sales Associate i was a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.

Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

As a Sales Associate i was consistently recognized for sales performance and excellence in customer service. I was very motivated and skilled in building customer relationships and understanding customer needs.

I am very organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I am very detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy.

I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security Supervisor, Surveillance, Sales Associate position. Ready to help team achieve company goals

I will seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Security Supervisor

Fremont Street Experince
11.2019 - Current
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Updated daily logs and produced reports outlining surveillance activities.
  • Monitored guests for signs of suspicious or criminal activity.
  • Supervised or trained surveillance observers.
  • Maintained log of surveillance operations, noting discrepancies or suspicious activity.
  • Reviewed live and archived video surveillance footage for investigative purposes.
  • Reviewed video surveillance footage.
  • Inspected cameras, monitors and other surveillance equipment for operational integrity.
  • Oversaw floor agents during interactions with customers.
  • Remained composed and calm even when situations were stressful or had escalated in order to effectively contribute to security needs.
  • Supervised team of 10 security personnel during shift

Sales Associate

Lo Sovan
06.2019 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Contributed to team objectives in fast-paced environment.

Education

High School Diploma -

Canyon Springs High School And The Leadership And Law Prepar
North Las Vegas, NV
05.2019

Skills

  • Daily Status Reports
  • Security Officer Training
  • Safety and Security
  • Emergency Response
  • CCTV Monitoring
  • CPR Training
  • Team Leadership
  • Law Enforcement Collaboration
  • AED Certified
  • Dispatching
  • Surveillance
  • Verbal Communication
  • Customer Service
  • Multitasking Strengths
  • Stocking and Replenishing
  • Time Management
  • Excellent People Skills
  • Meeting Deadlines
  • Folding Clothes
  • Cleaning Techniques
  • Teamwork and Collaboration
  • Listening Skills
  • Personal Shopping

Languages

Spanish
Native or Bilingual

Timeline

Security Supervisor

Fremont Street Experince
11.2019 - Current

Sales Associate

Lo Sovan
06.2019 - 10.2019

High School Diploma -

Canyon Springs High School And The Leadership And Law Prepar
Lucia Silva