Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucia Valenzuela Rivera

Tucson,AZ

Summary

Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach.

Overview

7
7
years of professional experience

Work History

Patient Service Representative

J2 Laboratories
04.2022 - Current
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Took payments and compiled daily financial records.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Answered incoming calls and filed medical records.

U.S. Customs and Border Protection Officer

Department Of Homeland Security
08.2021 - 04.2022
  • Secured the Raul Hector Castro Port of Entry from unauthorized entry to enable better border enforcement.
  • Conducted vehicle checks to identify people attempting to illegally cross contraband into the United States border.
  • Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
  • Prevented illegal trafficking of people and narcotics.

Paraprofessional

Cibola High School, Yuma Union High School District
09.2017 - 05.2021
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.

Payroll Assistant

Tanimura & Antle
10.2016 - 03.2017
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Performed data entry tasks and maintained accurate records of employee payroll information.

Education

Associate of Science - Radiologic Technology

Pima Community College
Tucson, AZ
05.2025

High School Diploma -

Cibola High School
Yuma, AZ
05.2014

Skills

  • Bilingual in Spanish and English
  • Forms and Spreadsheet Creation
  • Patient Greeting
  • Customer Service
  • Payment Collection
  • Medical Filing
  • Clinical Data Entry
  • Daily Logs
  • Report Writing
  • Weapons Handling
  • Customs Inspection
  • Conflict Resolution Techniques
  • Helping Students with Special Needs
  • Individualized Educational Plans
  • Games and Manipulatives
  • Enrichment Activities
  • Records Management
  • Concentration and Speed
  • Report Preparation
  • Biweekly Payroll Management
  • Document filing

Languages

Spanish
Native or Bilingual

Timeline

Patient Service Representative

J2 Laboratories
04.2022 - Current

U.S. Customs and Border Protection Officer

Department Of Homeland Security
08.2021 - 04.2022

Paraprofessional

Cibola High School, Yuma Union High School District
09.2017 - 05.2021

Payroll Assistant

Tanimura & Antle
10.2016 - 03.2017

Associate of Science - Radiologic Technology

Pima Community College

High School Diploma -

Cibola High School

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Lucia Valenzuela Rivera