LUCIA VARGAS MONTILLO
OCEANSIEDE,CA
Summary
Dynamic Restaurant Manager with a proven track record at Diego Garcia Corporation, adept in team management and operations optimization. Excelled in enhancing customer satisfaction and loyalty through meticulous staff training and engagement. Skilled in inventory control, demonstrated by significantly improving efficiency and service quality. Passionate about fostering a positive dining atmosphere, achieving notable customer feedback improvements.
Overview
16
16
years of professional experience
Work History
RESTAURANT MANAGER
DIEGO GARCIA CORPORATION
01.2009 - 11.2024
- Carefully interviewed, selected, trained, and supervised staff.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
GED -
VISTA
VISTA01-2024
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Shift management
- Customer-oriented
- Organization and prioritization
- Complaint resolution
- Food service background
Languages
Spanish
Professional Working
Timeline
RESTAURANT MANAGER
DIEGO GARCIA CORPORATION
01.2009 - 11.2024
GED -
VISTA
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