Summary
Work History
Education
Skills
Timeline
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Luciana Douglass

Marietta

Summary

Cocktail server with a proven track record at Legends, excelling in cash handling and customer service. Cultivated strong guest relationships, enhancing loyalty and increasing repeat clientele. Known for effective communication and a keen understanding of cocktail menus, delivering personalized experiences that elevate customer satisfaction. Flexible and dedicated, thriving in fast-paced environments.

Work History

Cocktail Server

Legends
07.2025 - Current
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Communicated with guests to record orders and assess needs.
  • Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
  • Maintained clean and organized bar area.
  • Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.

Education

High School Diploma -

Madill High School
Madill, OK

Skills

  • Cash handling
  • Customer service
  • Handling large groups
  • Alcohol awareness
  • Cleaning and sanitization
  • Safe food handling
  • Food running
  • Following dress code
  • Patience and empathy
  • Strong communication skills
  • Balancing trays
  • Calculating tips

Timeline

Cocktail Server

Legends
07.2025 - Current

High School Diploma -

Madill High School