Proactive and bilingual professional with a track record of enhancing customer experiences at Italica Midtown by upselling products, leading to a significant sales increase. Demonstrates exceptional customer service and cash handling expertise, alongside a strong work ethic. Skilled in maintaining high productivity levels and excellent dining area standards.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Increased sales significantly by upselling higher-end products to customers.
Bussed and reset tables to keep the dining room and work areas clean.