Luciano Agopian
Flushing,NY
Summary
Dedicated Automotive Technician with 30+ years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills. Skilled diagnostician demonstrates abilities in troubleshooting and fixing problems within all vehicle systems. Adept at working quickly and accurately to repair, replace or refurbish components. Proficient in maintaining records, updating logs and training employees. Skilled Automotive Technicians and shop manager demonstrates abilities in troubleshooting and fixing problems within all vehicle systems. Adept at working quickly and accurately to repair, replace or refurbish components. Proficient in maintaining records, updating logs and training employees.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Auto Parts Specialist
AutoZone
Flushing, NY
09.2023 - Current
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Conducted complimentary battery checks, electrical and starter and alternator testing and wiper installations.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
Field Service Senior Technician
Crown Lift Trucks
New York, NY
05.2015 - 05.2016
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Responded promptly to emergency service requests from clients.
- Disassembled and reassembled hydraulic, pneumatic, and mechanical equipment for inspection.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Analyzed equipment data to isolate and diagnose faults.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Performed troubleshooting on electronic circuits and systems.
- Kept up-to-date knowledge of industry trends, regulations, safety standards.
- Explained and demonstrated equipment operations to customer.
- Diagnosed and repaired mechanical issues according to industry standards.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Collaborated with team members to assess equipment performance needs.
- Maintained equipment performance by cleaning and lubricating components.
- Explained and recommended service options to customers and detailed costs.
- Kept records of parts and equipment used in projects to update inventory.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Operated hand tools and power equipment according to corporate safety procedures.
- Installed new components or replaced defective parts to restore functionality.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Drove and maintained company vehicle, keeping in peak condition.
Automotive Technician, Manager
Various
Florida And New York, NY
01.1978 - 05.2015
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Filed records with state as part of performing vehicle safety inspections.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Inspected vehicle engines and other components to identify potential issues.
- Welded, soldered and fabricated parts to complete skilled services.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Completed standard inspections to assess wear and damage to vehicles.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Monitored shop equipment to maintain safe working condition.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Maintained a clean working environment at all times.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Performed drive ability tests on vehicles after repairs were completed.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Adhered strictly to company policies concerning quality control standards.
- Conducted test drives before and after repair services.
Education
Associate of Science - Electrical, Fluid Study, Electronic And Mechanical
General Motors Automotive Training
Tarrytown, NY02-1975
Associate of Applied Science - Business Management
ENALC
Italy01-1969
Certification
ASE Certified
Languages
Italian
Native/ Bilingual
French
Limited
Arabic
Elementary
References
References available upon request.
Timeline
Auto Parts Specialist
AutoZone
09.2023 - Current
Field Service Senior Technician
Crown Lift Trucks
05.2015 - 05.2016
Automotive Technician, Manager
Various
01.1978 - 05.2015
Associate of Science - Electrical, Fluid Study, Electronic And Mechanical
General Motors Automotive Training
Associate of Applied Science - Business Management
ENALC
ASE Certified