Lucielo Pendragon
Upper Darby,PA
Summary
Detail-oriented professional with experience in data documentation, record accuracy, and confidentiality across regulated manufacturing and educational settings. Highly reliable with strong attention to detail, time management, and adherence to written procedures.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Donor Center Technician II
Octapharma Plasma Center
Philadelphia, Pennsylvania
06.2026 - Current
- Conducted health screenings and assessments for potential plasma donors.
- Collected and processed blood plasma from donors following safety protocols.
- Monitored donor reactions during procedures to provide timely assistance and ensure donor safety.
- Educated donors on donation process and post-donation care to enhance donor experience.
- Trained new staff on procedures and safety standards to ensure compliance and quality donor interactions.
- Managed donor records using electronic data management systems efficiently.
- Maintained cleanliness and organization of donor center equipment and supplies.
- Demonstrated knowledge of standard operating procedures related to collection processes.
- Set up donation equipment to ensure proper operation during blood drives.
Paraprofessional
ESS (Educational Staffing Solutions)
01.2025 - Current
- Supported Proximity Learning operations by coordinating daily classroom workflows, maintaining structured learning environments, and ensuring instructional materials were organized and ready for remote educators. Strengthened student engagement and lesson flow by managing transitions, monitoring behavior, and communicating effectively between on-site staff and virtual teachers. Contributed to consistent instructional quality by upholding school policies, resolving classroom issues quickly, and maintaining a reliable, well-managed learning space.
- Assisted teachers in implementing lesson plans by facilitating the execution of lesson plans and classroom activities.
- Aided students with special needs during learning activities to students with special needs during daily learning activities.
- Ensured classroom decorum to foster a positive learning environment to ensure a supportive and effective learning atmosphere.
Medical Scribe
CHOP
Philadelphia, Pennsylvania
01.2026 - 06.2026
- Documented patient histories, physical examinations, and medications in electronic charts to facilitate timely and accurate patient care.
- Documented patient encounters in real-time for the pediatric care team.
- Supported physicians in clinical documentation and management of patient records to ensure accuracy and compliance.
- Managed electronic health records using advanced medical software tools.
- Verified medical charts for completeness and compliance, enhancing the quality of patient data.
- Maintained confidentiality of sensitive patient information at all times.
CAR-T Manufacturing Specialist
Bristol Myers Squibb
01.2020 - 05.2025
- Coordinated workflow across production stages in Selection Manufacturing, ensuring strict adherence to cGMP standards and alignment with regulated pharmaceutical procedures. Organized daily tasks and facilitated clear communication between operators, quality teams, and supervisors to anticipate process needs and prevent delays. Monitored documentation accuracy and upheld safety protocols to maintain a compliant, audit-ready environment with consistent attention to detail.
- Performed GMP manufacturing activities to ensure compliance within Bristol Myers Squibb production suites.
- Conducted thorough reviews of batch records for accuracy, completeness, and compliance.
- Managed equipment setup, operation, and cleaning procedures to ensure proper functionality.
Wawa Team Member
Wawa
01.2020 - 01.2021
- Strong customer service skills demonstrated through efficient guest assistance and a consistently positive, fast-paced service approach. Accurate cash handling and POS operation maintained while adhering to safety and loss-prevention standards. Food and beverage preparation performed according to company guidelines, with strict attention to sanitation and workspace organization. Store operations supported through restocking, inventory rotation, and upkeep of a clean, orderly environment. Effective teamwork shown during high-volume periods to ensure smooth, reliable daily operations.
- Provided friendly service to customers at Wawa convenience store
- Operated cash register and handled cash, cards, and receipts
- Prepared hoagies, beverages, and fresh food items
SRFH Associate
Wakefern Food Corp.
01.2019 - 01.2020
- Managed overnight inventory accuracy by monitoring stock levels, updating digital records, and resolving discrepancies, ensuring smooth order fulfillment. Communicated with day-shift teams for seamless handoffs and upheld quality and freshness standards in produce, using judgment and time management to prepare department for morning operations.
- Assisted category managers with product setup and promotion planning, contributing to effective marketing strategies.
- Guided customers in selecting items and addressing product inquiries, enhancing overall shopping experience.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Performed cash register functions accurately and efficiently.
Domino’s CSI Insider
Domino's Pizza
01.2019 - 01.2020
- Oversaw fast-paced order preparation by coordinating workflow between the make-line, oven, and dispatch areas to maintain efficient service times. Maintained operational accuracy through consistent inventory monitoring, organized prep stations, and adherence to food-safety and quality standards. Supported team performance by communicating clearly during peak hours, anticipating bottlenecks, and stepping into multiple roles to keep store operations running smoothly.
- Prepared carryout and delivery orders using Domino's point-of-sale system. using Domino's point-of-sale system.
- Responded to customer calls to provide assistance and take orders accurately. and took accurate orders for Domino's Pizza guests.
- Answered customer calls and took accurate orders for Domino's Pizza guests.
Education
A.S. - Psychology
Delaware County Community College
Media, PA 08.2025 - 10.2026
Skills
- Blood collection
- Health screening
- Plasma processing
- Safety Protocols
- Quality Control
- Cell Therapy Manufacturing: Aseptic Processing, GMP, CliniMACS LS TS, Plasmatherm, Sepax C-Pro, Xuri Bioreactor, Sealer and Welder, CRF
- Cell Therapy Processing: Cell Selection, Activation, Transduction, Harvesting, Cryogenic Storage
- Data Integrity: GxP, ALCOA Principles
- Workflow Coordination
- Staff training
- Classroom behavior management
- Medical terminology
Awards and Recognitions
Dean's List - 2024
Activities and Leadership
Dean's List - 2024
Timeline
Donor Center Technician II
Octapharma Plasma Center
06.2026 - Current
Medical Scribe
CHOP
01.2026 - 06.2026
A.S. - Psychology
Delaware County Community College
08.2025 - 10.2026
Paraprofessional
ESS (Educational Staffing Solutions)
01.2025 - Current
CAR-T Manufacturing Specialist
Bristol Myers Squibb
01.2020 - 05.2025
Wawa Team Member
Wawa
01.2020 - 01.2021
SRFH Associate
Wakefern Food Corp.
01.2019 - 01.2020
Domino’s CSI Insider
Domino's Pizza
01.2019 - 01.2020