Lucille Brown
Medina,OH
Summary
I am a strong, determined, and passionate employee. I love being able to do my job to its fullest and work my way up to the highest position possible. I love a good challenge, to keep me busy and on the move.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Buffalo Wild Wings
Medina, OH
08.2023 - 08.2025
- Trained new staff on menu items and customer service standards.
- Managed inventory levels to maintain stock for kitchen and bar supplies.
- Handled customer complaints to ensure satisfaction and repeat business.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Implemented safety protocols to promote a safe working environment for staff.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
Education
Associate of Applied Science - Nursing
Cuyahoga Community College
Cleveland, Ohio, OH08-2027
Skills
- Shift leadership
- Action planning
- Cash handling
- Policy and procedure enforcement
- Problem-solving
- POS system operation
- Customer service management
Certification
BLS certified by AHA
Timeline
Shift Leader
Buffalo Wild Wings
08.2023 - 08.2025
Associate of Applied Science - Nursing
Cuyahoga Community College