Lucille Mills
Watertown,WI
Summary
Resourceful Medical Assistant able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Focused Phlebotomist offering 12 years of experience and expertise in performing venipuncture on newborn to geriatric patients. Accomplished in quickly building rapport with patients with excellent bedside manner and proficiency in easing patients' anxiety. Committed to maintaining highest standards of safety and quality control.
Overview
23
23
years of professional experience
Work History
Order Filler
Advocate Aurora Health Care
Oconomowoc, WI
06.2015 - 11.2021
- Checked inventory and selected products from specific locations based upon availability.
- Entered package information into company's computer system.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Followed orders precisely for correct items, sizes and quantities.
Phlebotomist
Advocate Aurora Health Care
Oconomowoc, WI
02.2010 - 11.2021
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Packaged and shipped specimens to central lab daily.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Assistant
Meade Medical Clinic
Watertown, WI
06.2007 - 06.2008
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures and care plan instructions.
CNA
Bethesda Lutheran Homes & Services
Watertown, WI
09.2004 - 06.2008
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
No Degree - Medical Assisting
MATC
Madison, WIHigh School Diploma -
Bayview HS
South Milwaukee, WI06.1984
Skills
- Data Entry
- Cleaning and Sanitizing
- Productivity and Time Management
- Motivated Team Player
- Proficient in Microsoft Office
- Data Entry and Database Skills
- Customer Service
- Stocking and Replenishing
- Attention to Detail
- Customer Relationships
- Verbal and Written Communication
- Order Fulfillment
- Reliable and Responsible
- Honesty and Integrity
- Orders and Requisition
- Butterfly Venipuncture
- Specimen Collection
- Blood Culturing
- Sharps Collection
- Electronic Medical Record Software
- Tray Organization
- Peak and Trough Tests
- Analytical Diagnostic Support
- Glucose Screening
- Vacuum Tube and Syringe Use
- Sample Processing
- Staff Phlebotomy Training
- Instrument Sterilization
- Appointment Scheduling
- Multi-line Telephone System Operation
- Operating EKG Equipment
- Routine Laboratory Testing
- Procedure Assistance
Music, Reading, Alone Time, Going to Church
I am a person who enjoys reading a good book or sitting quietly. I also enjoy going to church.
Timeline
Order Filler
Advocate Aurora Health Care
06.2015 - 11.2021
Phlebotomist
Advocate Aurora Health Care
02.2010 - 11.2021
Medical Assistant
Meade Medical Clinic
06.2007 - 06.2008
CNA
Bethesda Lutheran Homes & Services
09.2004 - 06.2008
No Degree - Medical Assisting
MATC
High School Diploma -
Bayview HS