Lucinda Arruda
Boston,MA
Summary
Results-driven bartender with expertise in cocktail preparation and bar operations. Proven ability to enhance customer satisfaction through exceptional service and effective multitasking in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Server/Bartender
The Columbus Hospitality Group- Sorellina
Boston, Massachusetts
05.2026 - Current
- Delivered exceptional service to enhance the guest experience in a high-energy dining environment.
- Provided exceptional service in a high-energy dining environment.
- Multitasked efficiently to maintain service quality during peak periods.
- Maintained composure during busy periods, ensuring consistent customer satisfaction.
Bartender
The Varano Group- Strega
Boston, MA
09.2017 - 01.2026
- Managed daily bar operations and developed creative cocktail menus reflecting seasonal ingredients, trends, and client demographics.
- Trained and mentored junior bartenders on drink preparation and customer service.
- Resolved customer complaints and disputes to enhance overall satisfaction and ensure positive experiences.
- Maintained and optimized inventory management systems for liquor and supplies to support efficient bar operations.
Education
Bachelor of Arts - Public Relations
CESUC
Catalao-Brazil12-2016
Skills
- Cocktail preparation
- Bar operations
- Inventory management
- Sales promotion
- Sales promotion
- Service efficiency
- Multitasking capacity
- Customer service
- Customer service
Timeline
Server/Bartender
The Columbus Hospitality Group- Sorellina
05.2026 - Current
Bartender
The Varano Group- Strega
09.2017 - 01.2026
Bachelor of Arts - Public Relations
CESUC