Lucinda Martinez
Visalia,CA
Summary
Dynamic Operations Specialist at Fresno Pacific University with a proven track record in enhancing operational efficiency and cross-functional communication. Skilled in project management and team building, I successfully coordinated schedules and improved workflow, fostering a collaborative environment that elevated team productivity and client satisfaction.
Overview
21
21
years of professional experience
Work History
Operations Specialist
Fresno Pacific University
09.2024 - Current
- Supported daily operations by coordinating schedules and managing communication across departments.
- Collaborated with team members to ensure compliance with university policies and procedures.
- Monitored inventory levels and facilitated supply ordering to maintain adequate resources for operations.
- Engaged in continuous learning of systems and tools utilized in university operations to increase support capabilities.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Enhanced team productivity with effective communication strategies and regular performance reviews.
Hairstylist
Self-employeed
09.2009 - 12.2024
- Designed customized hairstyles based on client preferences and current trends.
- Provided expert color treatments, enhancing clients' overall appearance and satisfaction.
- Developed strong client relationships through exceptional customer service and personalized consultations.
- Managed scheduling and appointments to optimize workflow and client experience.
- Implemented new styling techniques, improving service offerings and staying current with industry trends.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Conducted regular assessments of products used, ensuring high-quality results for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Barista
Borders Books and Music
02.2004 - 08.2007
- Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
- Assisted in inventory management by tracking supplies and placing timely orders.
- Trained new staff on beverage preparation techniques and customer service best practices.
Education
No Degree - Psychology
Fresno Pacific University
Fresno, CA06-2027
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
- Human relations
- Personnel assessment
- Teamwork and collaboration
- Team building
Timeline
Operations Specialist
Fresno Pacific University
09.2024 - Current
Hairstylist
Self-employeed
09.2009 - 12.2024
Barista
Borders Books and Music
02.2004 - 08.2007
No Degree - Psychology
Fresno Pacific University
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