Lucinda Slaughter
McDonough Pediatrics
Locust Grove,GA
1
Certification
2027
years of professional experience
Experienced referral coordinator with a strong background in insurance verification, referral processing, and patient scheduling. Known for accurate medical documentation, smooth care coordination, and support for efficient patient flow.
Work History
Referral Coordinator
- Coordinated pediatric referrals between McDonough Pediatrics providers and outside specialty offices to streamline patient access to specialized care.
- Verified insurance requirements for referral processing and appointment approval, ensuring timely patient care.
- Completed referral forms and supporting records for specialist submissions.
- Documented referral details in electronic health records, maintaining accurate patient information for continuity of care.
Medical Front Office Supervisor
- Supervised front office staff at Eagle's Landing Family Practice
- Managed patient check-in and check-out procedures
- Scheduled appointments and coordinated provider calendars
- Handled incoming calls and patient inquiries
Sales Associate
- Assisted Target guests with product questions and friendly store service.
- Operated POS registers for sales, returns, and payment processing.
- Followed Target safety, cash handling, and loss prevention procedures.
Airport Customer Service Agent
- Resolved baggage concerns and coordinated with ramp and baggage teams.
- Maintained calm service during delays, cancellations, and irregular operations.
- Trained new staff members on proper customer service techniques and policies.
Education
Some College (No Degree) - General Studies
Skills
Referral processing
Insurance verification
Appointment scheduling
Medical documentation
Patient coordination
Referral management
Office management
Staff scheduling
Certification
- CPR
- Basic First Aid
Timeline
Referral Coordinator
McDonough Pediatrics
2010 - CurrentRead More
Medical Front Office Supervisor
Eagle's Landing Family Practice
2004 - 2010Read More
Sales Associate
Target Stores, Inc.
2002 - 2004Read More
Airport Customer Service Agent
Delta Air Lines, Inc
1997 - 2001Read More
Valencia College
Some College (No Degree) from General Studies
Read More