Lucinda Whitmore
Burlington,NC
Summary
Dynamic and reliable driver with a clean driving record and extensive experience at CND's Transportation Enterprise LLC. Proven ability to streamline delivery processes, enhance operational efficiency, and provide exceptional customer service. Skilled in GPS navigation and route planning, ensuring timely deliveries while maintaining safety and compliance with traffic laws.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Driver
CND'S TRANSPORTATION ENTERPRISE LLC MEDICAL COURIER
Burlington, NC
09.2024 - Current
- Ensured timely and safe delivery of medical supplies across designated routes.
- Maintained accurate logs of deliveries, including pick-up and drop-off confirmations.
- Monitored vehicle condition to ensure compliance with safety standards and regulations.
- Trained new drivers on best practices for route efficiency and safety protocols.
- Streamlined delivery processes, improving overall operational efficiency and reducing delays.
- Collaborated with dispatch to optimize routing based on real-time traffic conditions.
- Implemented preventive maintenance schedules to minimize vehicle downtime and enhance reliability.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Drove safely in various weather and road conditions to avoid accidents.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Restorative Nurse Assistant
White Oak Manor
Burlington NC
07.2022 - Current
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of resident living areas following infection control protocols.
- Documented patient care activities accurately in electronic health records system.
- Collaborated with multidisciplinary teams to develop personalized care plans for residents.
- Provided emotional support to residents and families, fostering positive relationships.
- Trained new staff on best practices for resident care and safety procedures.
- Assisted in reducing hospital readmissions by closely monitoring and addressing patients'' needs.
- Coordinated adaptive equipment usage for improved functionality during therapy sessions, maximizing rehabilitation results.
- Supported needs of Number+ residents under long-term care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Nursing Assistant Intern
Liberty Commons Health and Rehab
Burlington, NC
07.2018 - 06.2022
- Assisted nursing staff with patient care, ensuring comfort and safety throughout daily activities.
- Monitored vital signs, documenting changes to inform care decisions and enhance patient outcomes.
- Supported daily living activities, fostering independence and dignity among residents under supervision.
- Educated patients on health practices, promoting wellness and adherence to treatment plans.
- Collaborated with interdisciplinary teams to optimize patient care and streamline communication processes.
- Developed rapport with residents, contributing to improved emotional well-being and satisfaction levels.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for patients.
- Conducted thorough pre-appointment screenings, gathering essential information from patients that allowed healthcare professionals to make informed decisions regarding appropriate treatments.
- Managed supplies and equipment inventory, ensuring all necessary resources were readily available for patient care.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Supported needs of Number+ residents under long-term care.
Education
Associate of Arts - Cosmetics Artistry
Alamance Community College
Graham, NC05-2012
Associate of Science - Nursing Assistant
Central Carolina Community College
Sanford, NC06-1992
High School Diploma - Health Occupational
Northwood High School
Pittsboro, NC05-1989
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Safety protocols
- Vehicle inspection
- Safety management
- Route planning
- Driving in adverse conditions
- Traffic law observation
- Vehicle maintenance
- Commercial driving
- Passenger transportation
- Accident prevention
- Adaptable driving techniques
- Fuel efficiency
- DOT compliance
- Shipping and packaging
- Delivery pickup
- Confidentiality
- Multitasking Abilities
- Self motivation
- Excellent communication
- Decision-making
- Reliability
Certification
HIPPA
Bloodborne pathogens
OSHA
Timeline
Driver
CND'S TRANSPORTATION ENTERPRISE LLC MEDICAL COURIER
09.2024 - Current
Restorative Nurse Assistant
White Oak Manor
07.2022 - Current
Nursing Assistant Intern
Liberty Commons Health and Rehab
07.2018 - 06.2022
Associate of Arts - Cosmetics Artistry
Alamance Community College
Associate of Science - Nursing Assistant
Central Carolina Community College
High School Diploma - Health Occupational
Northwood High School