Lucio** Castro
San Antonio,TX
Summary
Very enthusiastic, dependable personnel with solid customer service experience. Eager to develop and further expand my experience and knowledge in whatever field I'm working in. Exceptional in communication and problem-solving with a strong ability to comprehend and effectively contribute to team success.
Took a break from work to do school full time as I had benefits from parents military background.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Taco Bell
San Antonio, USA
02.2025 - 04.2025
- Operated cash register and ensured accurate transactions.
- Cleaned and maintained work areas, including restrooms, to uphold hygiene standards.
- I also often prepared sauces, changed out everything, and did the dishes, too.
- Prepared food items according to company recipes and standards.
- Adapted to fast-paced environment, managing rush hours efficiently.
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Cleaned and maintained all areas of restaurant to promote clean image.
Customer Service Associate
HEB
San Antonio, USA
06.2024 - 08.2024
- I push multiple carts from our parking lots to the inner area for our customers.
- Usually, I'm required to help bag and assist the cashiers with anything, including running around the store grabbing items, returning items, listing lost items, putting away damaged products, and such.
- Rarely do I deal with propane tanks, which really is just me grabbing their empty one and giving them a new one, while putting away the empty one.
- I do have good verbal skills and good communication skills, since I deal with a lot of customers, especially since I'm usually scheduled most weekends.
- I assisted customers with heavy products, ensuring a safe and efficient level of delivery and storing.
- Improved customer experience by maintaining high level of product knowledge and sharing it effectively.
Education
Associate of Arts - Business Administration
Palo Alto College
San Antonio, TX12-2026
GED -
Palo Alto College
San Antonio, TX04-2023
Skills
- Cash register operation
- Active listening
- Cold calling
- Team collaboration
- Heavy lifting
- Communication skills
- Computer literacy
- Customer service
- Adaptability
- Cash handling
- Eagerness to learn
- Problem solving
- Effective communication
- Dependable and responsible
- Friendly, positive attitude
- Teamwork and collaboration
Affiliations
JASSA - Japanese American Society Of San Antonio
Certification
Food Handler Certification
Languages
English
Native or Bilingual
Japanese
Elementary
Interests
- Music
- Watching Movies and TV Shows
- Working out at home
- Video Gaming
- Volunteering
Education
true
Timeline
Crew Member
Taco Bell
02.2025 - 04.2025
Customer Service Associate
HEB
06.2024 - 08.2024
GED -
Palo Alto College
Associate of Arts - Business Administration
Palo Alto College