Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
19
19
years of professional experience
Work History
Co General Manager Flemingsburg Ky
Wendy's
Flemingsburg, KY
01.2022 - Current
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Assistant Manager
Wendy's
Portsmouth, Ohio
11.2018 - 01.2022
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Sr Purchasing Specailist
Bechtel Jacobs Company LLC For DOE
Oak Ridge, TN
03.2003 - 03.2018
Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.