Lucy Christensen
Ogden,UT
Summary
Proven track record of enhancing team efficiency and customer satisfaction at Bath and Body Works, Limited Brands through expert cash management and dispute resolution. Adept at multitasking and organization, I leverage my interpersonal skills and software proficiency to drive results and foster positive environments. Demonstrates rapid learning ability and creative problem-solving, contributing to significant project successes and operational improvements. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
Work History
Key Holder
Bath And Body Works, Limited Brands
09.2022 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Streamlined opening and closing procedures as integral member of store staff.
- Managed store personnel by delegating tasks and supervising daily operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Student Volunteer
OWCAP
03.2023 - 04.2023
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Gained operational knowledge and supported departmental needs.
- Helped in the circles program and was able to sit in with the parents one night.
- I volunteered around twenty hours throughout one semester for class credit.
Student Volunteer
Youth Impact
01.2023 - 04.2023
- Worked in team environment to maintain high levels of productivity.
- Helped program leadership with planning and fundraising responsibilities.
- Helping with a youth groups every monday to teach about mindfulness.
- Assisted in pick ups and drop off of the kids.
- Help aid in their Gala they held for their teens.
- I volunteered around eighty hours throughout one semester for class credit.
Sales Associate
Dillard's
05.2019 - 08.2022
- Engaged with customers to build rapport and loyalty.
- Processed product returns and assisted customers with other selections.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used POS system to process sales, returns, online orders and gift card activations.
- Maintained clean sales floor and straightened and faced merchandise.
- Worked with loss prevention in monitoring shopper behavior.
Cashier and Hostess
Chuck-A-Rama
06.2017 - 08.2018
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized front desk.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Associate of General Studies - Psychology
Weber State University
Ogden, UT04.2023
Skills
- Adapt to diverse groups
- Multi-tasking strength
- Problem-solving skills
- Critical Thinking
- Task Delegation
- Learning Strategies
Timeline
Student Volunteer
OWCAP
03.2023 - 04.2023
Student Volunteer
Youth Impact
01.2023 - 04.2023
Key Holder
Bath And Body Works, Limited Brands
09.2022 - Current
Sales Associate
Dillard's
05.2019 - 08.2022
Cashier and Hostess
Chuck-A-Rama
06.2017 - 08.2018
Associate of General Studies - Psychology
Weber State University