Lucy Collins
Austin,TX
Summary
Skilled in sales and customer relationship management, with a background in diverse sales environments. Possesses strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence.
Overview
7
7
years of professional experience
Work History
Account Manager
TEKsystems
Austin, TX
10.2023 - Current
- Conducted market research and identified potential opportunities for new business development.
- Managed CRM database, ensuring accurate and up-to-date information on leads and clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Created and improved business pipeline using cold and warm techniques.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Seasonal Sales Associate
Purse Strings
Fishers, IN
04.2021 - 01.2023
- Developed trusting relationships with customers by making personal connections.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Helped customers find specific products, answered questions, and offered product advice.
Sales Intern
Southern Glazers Wine & Spirits
Indianapolis, IN
05.2022 - 08.2022
- Assisted with the development of marketing materials and sales strategies.
- Analyzed customer feedback to determine areas of improvement in products and services.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Sales Associate
State of Grace Boutique
Fishers, IN
09.2018 - 08.2020
- Received and displayed product shipments on store retail shelves upon delivery.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor of Science - Commerce And Business Administration, Marketing, Real Estate
The University of Alabama
Tuscaloosa, AL05.2023
Skills
- CRM management
- Market research
- Business development
- Sales strategies
- Overcoming objections
- Cold calling skills
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Relationship building
Awards
- Carl E. & Ann K. Jones Regions Endowed Scholarship
- Elton B. Stephen Scholarship Recipient - Awarded by the Department of Marketing
Leadership Experience
- Design Chair, Alpha Chi Omega - Alpha Upsilon Chapter, The University of Alabama, Tuscaloosa, AL, 01/21, 01/22
- Mentor, Sigma Rho Chi, The University of Alabama Panhellenic Association, Tuscaloosa, AL, 08/21
Activities
- Central Texas Food Bank Volunteer
- Austin America Marketing Association Event Manager
- Culverhouse Real Estate Society
References
References available upon request.
Timeline
Account Manager
TEKsystems
10.2023 - Current
Sales Intern
Southern Glazers Wine & Spirits
05.2022 - 08.2022
Seasonal Sales Associate
Purse Strings
04.2021 - 01.2023
Sales Associate
State of Grace Boutique
09.2018 - 08.2020
Bachelor of Science - Commerce And Business Administration, Marketing, Real Estate
The University of Alabama
Similar Profiles
Rokeya SykesRokeya Sykes
Quality Assurance Specialist at TEKsystemsQuality Assurance Specialist at TEKsystems
Valerie LoveValerie Love
Family Enrollment Couselor at TEKsystemsFamily Enrollment Couselor at TEKsystems
Tariq MooreTariq Moore
Information Technology Sr. Support Analyst at TEKsystemsInformation Technology Sr. Support Analyst at TEKsystems
Todd ShimekTodd Shimek
Data Center Technician — RNG Team at TEKSystemsData Center Technician — RNG Team at TEKSystems
Tatiana T. TorresTatiana T. Torres
Senior Enlisted Advisor at U. S. Navy, Recruit Training CommandSenior Enlisted Advisor at U. S. Navy, Recruit Training Command