Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lucy Hensley

Lucy Hensley

Morehead,KY

Summary

Adaptable and dependable team member with experience in cashier duties, food preparation, and customer support. Strong in cash handling, inventory restocking, and resolving guest questions. Committed to efficiency, integrity, and consistent service quality.

Overview

3
3
years of professional experience

Work History

Cashier

Tractor Supply Company
Williamstown, Kentucky
01.2026 - 09.2026
  • Greeted customers and completed checkout with friendly, efficient service
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed cash, card, and mobile payments using Tractor Supply point-of-sale register
  • Scanned merchandise and verified pricing at Tractor Supply checkout lanes
  • Resolved register issues and supported smooth transaction flow
  • Assisted customers with product location, returns, and exchange requests
  • Communicated store promotions and loyalty offers during customer transactions
  • Balanced cash drawer and prepared end-of-shift register paperwork

Crew Member

Skyline Chili
Dry Ridge, Kentucky
01.2024 - 10.2025
  • Operated register and processed dine-in, carryout, and drive-thru transactions.
  • Greeted guests and answered questions about menu items and specials.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Delivered fast service to ensure guest satisfaction and positive dining experiences.
  • Assisted team members during peak hours to maintain smooth order flow and timely service.
  • Took orders from patrons and entered selections into store computer system.
  • Prepared Skyline Chili coneys, chili cheese fries, and sandwich orders.
  • Assembled food orders following Skyline Chili recipes and portion standards.
  • Restocked condiments, cups, napkins, and kitchen supplies during service.
  • Cleaned counters, dining areas, and food prep stations throughout shifts.
  • Followed food safety, sanitation, and cleanliness procedures in busy restaurant settings.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Arranged and refilled restaurant supplies for efficient operations to support operations and team productivity.
  • Addressed customer complaints professionally to enhance guest satisfaction and loyalty.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.

Education

Bachelor of Science - Veterinary Science

Morehead State University
Morehead, KY
05-2030

High School Diploma -

Pendleton County High School
Falmouth, KY
05-2026

Skills

  • Cash handling
  • Order taking
  • Exchanges processing
  • Order verification
  • Inventory management
  • Customer service
  • Product knowledge
  • Online orders preparation
  • Team communication
  • Written communication
  • Guest inquiries
  • Customer relations
  • Dependable attendance

Timeline

Cashier

Tractor Supply Company
01.2026 - 09.2026

Crew Member

Skyline Chili
01.2024 - 10.2025

Bachelor of Science - Veterinary Science

Morehead State University

High School Diploma -

Pendleton County High School
Lucy Hensley