Lucy Hollins
Summary
Organized and dependable Masters candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Barista Shift Lead
Sago Coffee
07.2021 - Current
- Maintained high standards of customer service during high-volume, fast-paced operations
- Created new training guidelines, and provided staff orientation and training.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Project Intern
Jacksonville Public Library
01.2023 - 05.2023
- Researched and analyzed data to support project-related decisions.
- Completed multiple tasks simultaneously to optimize project completion.
- Developed organizational skills to effectively manage large amounts of paperwork and records in an efficient manner.
- Participated in creation and maintenance of project tracking tools, verifying clear communication of inherent expectations and responsibilities.
Server
Panheads Pizzeria
06.2018 - 07.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Master of Arts - English- Rhetoric And Composition
University of North Florida
Jacksonville, FL07.2024
Bachelor Of Arts (B.A.) In English -
University of North Florida
Jacksonville, FL05.2023
Skills
- Project Records
- Critical Thinking
- Staff Management
- Attention to Detail
- Performance Assessments
- Training Employees
Contact - Summary
Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hardworking by peers, I can be relied upon to help your team achieve its goals. Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Volunteer Experience
Mount Herman Exceptional Student Center, Jacksonville, Florida, 01/01/22, 05/01/22
References
Samuel Young, Sago Coffee, Head Barista, (904) 859-7911, sbenyung@gmail.com. Tammy Kiter, Jacksonville Public Library, Special Collections Librarian, tkiter@coj.net. Jennifer Lieberman, University Of North Florida, Professor Of English, j.lieberman@unf.edu
Timeline
Project Intern
Jacksonville Public Library
01.2023 - 05.2023
Barista Shift Lead
Sago Coffee
07.2021 - Current
Server
Panheads Pizzeria
06.2018 - 07.2021
Master of Arts - English- Rhetoric And Composition
University of North Florida
Bachelor Of Arts (B.A.) In English -
University of North Florida
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