Lucy Hutson
Fayetteville,NY
Summary
Dynamic marketing student at the University of Arkansas with hands-on experience in retail and startups, offering a unique blend of customer service, sales support, and merchandising skills. Passionate about marketing strategy and brand growth, actively contributing innovative ideas to enhance sales and drive improvement initiatives in fast-paced environments. Detail-oriented and adaptable, eager to leverage academic insights to foster real-world business development and elevate brand presence. Committed to continuous learning and professional growth within the marketing field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
The Flying Hog
Springdale, AR
08.2025 - Current
- Lead and delegate responsibilities to 6 team members, ensuring efficient operations during high-traffic shifts serving 100+ customers daily
- Directed merchandising and product placement strategies that increased visibility of promotional items and contributed to improved weekly sales
- Serve as primary point of contact for register issues and returns, resolving customer concerns efficiently to maintain positive shopping experience
- Trained 5+ new hires on POS systems and store procedures, improving onboarding efficiency and reducing training time
- Collaborate with store owner and general manager to improve operations and sales strategy
Cashier
Ace Hardware
Rhome, Tx
06.2025 - 08.2025
- Adapted to new store layout, POS system, and team procedures within one week, maintaining 98%+ transaction accuracy from day one
- Redesigned and repositioned seasonal and promotional front-end displays, streamlining customer flow and increasing impulse purchases by an estimated 15%
- Delivered consistent, high-quality service that earned 15+ positive customer comments and formal recognition from store management
Cashier
Ace Hardware
Justin, Tx
06.2022 - 08.2024
- Provided exceptional customer service by assisting 100+ customers daily with product inquiries, returns, and purchases, ensuring a positive shopping experience
- Improved sales by promoting store discounts, loyalty programs, and sustaining an 85% scan rate, contributing to increased revenue
- Entrusted with training new cashiers, providing guidance on company procedures and customer interaction best practices, and fostering a more cohesive team
Education
Bachelor of Science - Business Administration
University of Arkansas, Sam M. Walton College of Business
Fayetteville, AR12-2027
Skills
- Microsoft Office Suite: Word Excel PowerPoint
- Google Workspace: Docs Sheets Slides Drive
- Basic Graphic Design: Canva Adobe Spark
- Social Media Management: Instagram Twitter LinkedIn, Facebook
- Online Collaboration Tools: Slack Zoom Microsoft Teams
- Customer service
- Willing to learn
- Positive attitude
Websites
Certification
- Previously Certified Medical Assistant (CMA)
- Previously Basic Life Support Certified (BLS)
Timeline
Shift Leader
The Flying Hog
08.2025 - Current
Cashier
Ace Hardware
06.2025 - 08.2025
Cashier
Ace Hardware
06.2022 - 08.2024
Bachelor of Science - Business Administration
University of Arkansas, Sam M. Walton College of Business
LEADERSHIP
Co-Captain | High School Swim Team
- Directed and motivated 48-member team through structured practices and competitive events
- Strengthened team culture by promoting discipline, collaboration, and goal achievement
- Supported conflict resolution and encouraged positive team dynamics