Lucy Krolczyk
Houston
Summary
Business Manager Assistant coordinating promotional contracts, deduction clearing, and event setup in SAP, Mercury, Blue Planner, and Exceedra. Manages customer order and pricing issues, submits 10+ pack, UPC, cost change, and new item forms per week, and supports vendor planning for fiscal-year promotions. Keeps events moving by adding funds, reconciling activity, and closing promotions on deadline.
Overview
33
33
years of professional experience
Work History
Acosta Sales and Marketing
Business Manager Assistant
Houston , Texas
08.2021 - 08.2025
- Processed [number] promotional contracts weekly for timely customer submission and event coordination.
- Resolved daily customer pricing issues and orders across multiple requests with accurate follow-through.
- Prepared pack, UPC change, cost change, and new item forms for customer submission.
- Entered promotions and closed events in SAP, Mercury, Blue Planner, and Exceedra.
- Coordinated fiscal-year promotional planning with vendors including Eagle Foods and Chicken of the Sea.
- Managed deadlines efficiently while handling contract submissions, deductions, forms, and event updates.
International Exports Inc
Assistant Buyer/Reconciliation
Houston, Texas
01.2020 - 08.2020
- Reconciled 5-10 purchase orders with invoices and recorded discrepancies for accurate funds reconciliation.
- Managed customer and vendor correspondence, responding promptly to inquiries and resolving routine issues.
- Maintained key item stock levels, wrote or expedited purchase orders, and supported inventory continuity.
- Negotiated vendor pricing to protect margins and support retail pricing execution across key buys.
- Excluded poor-performing items from future buys and aligned selections with customer preferences.
- Prepared packages for shipment, pickup, and courier services to support prompt customer delivery.
Acosta Sales and Marketing
Business Manager Assistant
Houston, TX
05.2017 - 01.2020
- Processed 5-10 promotional contracts weekly for customer submission while maintaining timely turnaround.
- Handled customer orders and pricing issues promptly, supporting day-to-day pricing execution and issue resolution.
- Managed pack, UPC, cost change, and new item forms to keep item setup records current.
- Entered promotions and closed events in SAP, Mercury, Blue Planner, and Trade Suite.
- Coordinated promotional event planning with vendors including Bush, Campbells, and Mars Foods for fiscal-year calendars.
- Reviewed sales data in Excel, Word, Outlook, SAP, DemandTec, SIMS, Exceedra Professional, and Blue Planner to support planning decisions.
Safeway-Randall's Houston Division
Department Specialist
Houston, TX
03.2015 - 06.2017
- Coordinated 5-10 store price updates daily to keep retail pricing aligned across all locations.
- Negotiated product costs with vendors and supported pricing discussions to protect gross margin goals.
- Executed retail pricing within gross margin targets and resolved customer pricing issues as needed.
- Planned division-wide promotions, including promotional event planning and advertising integrity review.
- Compiled and reviewed sales data against management guidelines to support pricing and promotion decisions.
- Entered vendor contracts and pricing updates while maintaining accurate item setup and deduction records.
Coastal Provisions, Inc
Office Manager
Houston, Tx 77009
04.1992 - 03.2015
- Managed 10M in annual sales across accounts receivable and payable, maintaining accurate financial records and reconciliations.
- Prepared weekly payroll in QuickBooks and reviewed payment details for accuracy before processing.
- Processed customer orders in Outlook and resolved delivery issues promptly to keep communication and fulfillment on track.
- Conducted daily inventory checks and purchase planning to maintain optimal stock levels and support procurement decisions.
- Assisted with day-to-day office operations by coordinating closely with team members and keeping work moving efficiently.
- Applied critical thinking to assess problems, compare solutions, and make quick decisions during routine operational issues.
- Supported vendor negotiation, promotional contract submission, and customer pricing issue resolution for retail pricing execution and sales data review.
Education
High School Diploma -
Reagan High School
Houston1984
Skills
Promotional contract submission
Deduction clearing
Retail pricing execution
Sales data review
Promotional event planning
Vendor negotiation
Customer pricing issue resolution
Item setup forms
Purchase order processing
Funds reconciliation
Timeline
Acosta Sales and Marketing
Business Manager Assistant
08.2021 - 08.2025
International Exports Inc
Assistant Buyer/Reconciliation
01.2020 - 08.2020
Acosta Sales and Marketing
Business Manager Assistant
05.2017 - 01.2020
Safeway-Randall's Houston Division
Department Specialist
03.2015 - 06.2017
Coastal Provisions, Inc
Office Manager
04.1992 - 03.2015
High School Diploma -
Reagan High School