Professional Summary
Overview
Work History
Education
Skills
Timeline

Lucy Lunceford

Ol'Colony Golf Course
NORTHPORT,AL
5
years of professional experience

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Customer Service Cashier

1 Year 2 Months
The Rabbit Hole | 08.2025 - Current
  • Processed customer transactions using Toast system to support smooth checkout operations.
  • Managed cash handling tasks, ensuring accurate register balances at shift end.
  • Provided customer support and product knowledge to support dining experience satisfaction.
  • Delivered onboarding training for new cashiers to ensure consistent execution of operational procedures and customer service best practices.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Managed cleanliness and organization of checkout area to support optimal customer flow.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about food items

Golf Course Assistant

4 Years 7 Months
Ol'Colony Golf Course | 03.2022 - Current
  • Trained new staff on course procedures, improving service consistency and team efficiency.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adapted quickly to fast-paced work environments, ensuring seamless operations.
  • Worked effectively in fast-paced environments.
  • Maintained organization and attention to detail in daily tasks, promoting smooth workflow.

Education

Associate of Science - Accounting

East Mississippi Community College | Mayhew, MS | 05-2026

Bachelor of Science - Finance

The University of Alabama | Tuscaloosa, AL | 05-2028

Skills

Customer service
Customer interaction
Effective problem resolution
Time management
Cross-functional teamwork
Flexible and adaptable
Reliable team member
Positive attitude

Timeline

Customer Service Cashier

The Rabbit Hole
08.2025 - CurrentRead More

Golf Course Assistant

Ol'Colony Golf Course
03.2022 - CurrentRead More

The University of Alabama

Bachelor of Science from Finance
Read More

East Mississippi Community College

Associate of Science from Accounting
Read More
Lucy Lunceford