Lucy McCullough
Provo
Summary
Expert in communication and customer service, dedicated to improving client satisfaction. Proven track record of effective task prioritization while upholding service excellence. Strong written and verbal communication skills, with a solid background in digital media.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Flower Arranger/Retail Sales Associate
Bloomingsales
Salt Lake City
09.2024 - 08.2025
- Ensured customer satisfaction by providing quality products and services.
- Ordered materials from suppliers based on availability and cost effectiveness.
- Assisted in maintaining inventory levels of fresh flowers, plants, vases, baskets, containers, ribbons.
- Inspected flowers upon arrival to ensure they meet quality standards before sale.
- Stocked shelves with merchandise according to company standards.
- Provided product information and answered customer questions.
- Contributed to a positive customer service experience by providing excellent customer service skills.
Lifeguard
Goldfish Swim School & Goldfish Swim School Franchising
Salt Lake City
01.2022 - 08.2024
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Provided assistance to swimmers of varying skill levels.
- Established and maintained effective communication with parents and guardians.
- Maintained communication with parents regarding their child's progress during classes.
Education
Phlebotomy
Utah School of Phlebotomy
Salt Lake City, UT08-2025
High School Diploma -
Highland High School
Salt Lake City05-2025
Skills
- Customer service
- Effective communication
- Inventory management
- Team collaboration
- Visual merchandising
- Problem solving
- Safety protocols
Certification
- CPR certified
- License in phlebotomy
Accomplishments
- Honors high school diploma
- AP student
- Ram medlion (award for academic, athletic and social exelence)
Affiliations
- Concert Pianist for 9 years
- Varsity women Lacrosse, Soccer and Volleyball
- Volunteer musician at primary children's hospital
- Student body officer
- Club founder
Timeline
Flower Arranger/Retail Sales Associate
Bloomingsales
09.2024 - 08.2025
Lifeguard
Goldfish Swim School & Goldfish Swim School Franchising
01.2022 - 08.2024
Phlebotomy
Utah School of Phlebotomy
High School Diploma -
Highland High School
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