Lucy Njogu
RICHARDSON,TX
Summary
Hardworking Installation Technician looking to new tackle new responsibilities and build upon skills in the [Installation Type] field. Outstanding analytical and perception abilities. Adept at working with [Product] and [Product]. Competent Installation Technician awarded for exceptional customer satisfaction. Skilled operating heavy machinery. Over [Number] years of experience installing, maintaining and repairing [Type] products in accordance with company rules and regulations.
Overview
23
23
years of professional experience
Work History
Installation Technician
Shema Techs LLC
01.2023 - Current
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Tested systems, noting issues and completing preventive maintenance.
- Installation of security systems, security cameras and DVR swaps/upgrades
Transportation Safety Specialist
SWG Logistics LLC
01.2017 - 01.2024
- Reviewed vehicle repairs to check work for quality and assess whether services performed were within acceptable quality and safety guidelines.
- Streamlined safety protocols by updating documentation and procedures in accordance with industry standards.
- Led cross-functional teams in implementing innovative solutions aimed at reducing transportation risks and improving overall safety outcomes.
- Tracked key performance indicators related to transportation safety, analyzing data to identify areas requiring attention or improvement.
- Driver training, compliance and safety customer service
Security and Emergency Response Specialist
Texas Instruments
04.2001 - 03.2014
- Lead supervisor for contractor security officers
- Orientation safety training for new employees
- Hazmat Technician
- First responder to all medical, safety and chemical emergencies
- Inventory and emergency systems monthly inspections supervisor
- Dispatch and switchboard services
- Customer service representative
Education
Associate of Applied Science - Health Administration
Mountain View College
Dallas, TXHigh School Diploma -
Benjamin Franklin High School
Louisiana, MO05.2005
Skills
- Following safety practices
- Diagnostics and troubleshooting
- Inventory Management
- Cable Management
Accomplishments
- Supervised team of 252 Staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Installation Technician
Shema Techs LLC
01.2023 - Current
Transportation Safety Specialist
SWG Logistics LLC
01.2017 - 01.2024
Security and Emergency Response Specialist
Texas Instruments
04.2001 - 03.2014
Associate of Applied Science - Health Administration
Mountain View College
High School Diploma -
Benjamin Franklin High School
Similar Profiles
Dylan FranklinDylan Franklin
Field Engineer at U.S. Techs LLCField Engineer at U.S. Techs LLC
Alexander FranklinAlexander Franklin
Field Technician at US Techs LLCField Technician at US Techs LLC
Mason AllenMason Allen
HVAC Technician at Temperature Techs LLCHVAC Technician at Temperature Techs LLC