Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Lucy Picard

Durham

Summary

Seeking opportunity to utilize comprehensive customer service skills while enhancing personal and professional capabilities

Overview

4
4
years of professional experience

Work History

SERVER

The Rosa
Portsmouth
02.2023 - Current
  • Provided efficient and accurate service to guests while maintaining a friendly demeanor.
  • Demonstrated comprehensive knowledge of restaurant menu to address guest inquiries.
  • Managed high-volume food orders, ensuring timely and correct delivery of meals.
  • Communicated effectively with kitchen staff to resolve order discrepancies.
  • Maintained cleanliness and organization to adhere to food safety standards.
  • Trained expeditors on operational procedures and order processing flow.
  • Greeted guests professionally to create welcoming atmosphere.
  • Resolved customer issues promptly to enhance overall dining experience.

Front of House Employee

Emery Farm
Durham
05.2021 - 02.2023
  • Customer support.
  • Executed processing of food and drink orders.
  • Delivered exceptional service as barista and cashier in fast-paced environment.
  • Processed cash and card transactions with precision.
  • Kept work area clean, organized, and stocked appropriately.
  • Assisted in training staff on best practices and company policies.
  • Addressed customer inquiries and concerns swiftly.

Education

Esthetics

Empire Beauty School
Somersworth, NH
09-2025

Gap Semester -

Education First
Cambridge, MA
11.2023

High School -

Oyster River High School
Durham, NH
06.2023

Skills

  • Food safety
  • Cash handling
  • Upselling and cross selling
  • POS system operation
  • Conflict resolution
  • Effective communication
  • Attention to detail
  • Workplace cleanliness
  • Customer service

References

Furnished Upon Request

Accomplishments

  • High Honors at Empire Beauty School
  • Perfect attendance at Empire Beauty School

Timeline

SERVER

The Rosa
02.2023 - Current

Front of House Employee

Emery Farm
05.2021 - 02.2023

Esthetics

Empire Beauty School

Gap Semester -

Education First

High School -

Oyster River High School

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