Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Lucy Ramirez

Crystal,MN

Summary

Strong leadership abilities and hard work ethic in tough and fast paced situations all around. Greets guest always with a Smile and great attitude no matter what. Devoted to giving satisfaction to the customers and delivering a memorable experience.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

New Hope Aquatic Park
New Hope, MN
06.2024 - Current
  • Greet customers and answer any questions.
  • Sell passes and daily tickets, as well as other items.
  • Other positions were doing maintenance cleaning and concessions within the customer service position.

Customer Service Representative

Hyland Hills Ski Area
Bloomington, MN
12.2023 - Current
  • Greet customers with a smile and great attitude.
  • Sell passes, Daily tickets, and information about the ski hills and give direction.
  • Manage the shop inside the ski area, keeping it clean and organized, and cashiering.
  • Customer service position helping people with anything at anytime.
  • Cashiering in the food section of the ski area.

Server/Cashier

Sweet Marthas Jar Cookies
Falcon Heights, MN
08.2023 - Current
  • Served cookies quickly and efficiently.
  • Greeting customers and adhering to their needs and requests.
  • Cleaning up and maintaining it neat and organized.
  • Always following safety guidelines when handling food.

Education

High School Diploma -

Robbinsdale Armstrong Senior High School
Plymouth, MN
06-2026

Skills

  • Guest Engagement
  • Price memorization
  • Guest Relations Management
  • Exceptional customer service
  • Strong Work Ethic
  • Menu Memorization
  • Cash Handling
  • Incidents management
  • Equipment Troubleshooting
  • Staff Discipline
  • Motivational Leadership
  • Company Leadership

Affiliations

Softball, Skiing, Snowboarding, Drawing, Fishing, Camping, Listening to music.

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Softball state champion
  • Student council member
  • High GPA member

References

References available upon request.

Timeline

Customer Service Representative

New Hope Aquatic Park
06.2024 - Current

Customer Service Representative

Hyland Hills Ski Area
12.2023 - Current

Server/Cashier

Sweet Marthas Jar Cookies
08.2023 - Current

High School Diploma -

Robbinsdale Armstrong Senior High School

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Lucy Ramirez