Lucy Sells
Los Gatos,CA
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Campo Di Bocce. Proven ability to manage multiple tasks effectively while enhancing team collaboration and satisfaction. Experienced in data analysis and command-line coding, contributing to impactful research in pediatric cancer at TUBI.
Overview
5
5
years of professional experience
Work History
Hostess, Food Runner, and Busser
Campo Di Bocce
12.2021 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained numerous other employees.
- Organized and ran multiple bocce ball tournaments for customers.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Promoted two times in six months.
- Developed problem solving and communication skills as well as a strong work ethic
Researcher
TUBI
01.2025 - 03.2025
- Worked with a team of undergraduate bioinformatics researchers
- Learned a variety of new skills including but not limited to command-line coding, analyzing data, variant calling, and presenting findings
- Practiced effective communication with the research team
- Participated in weekly meetings and worked on the research protocol outside of that time
- Advanced scientific research in pediatric cancer
- Assisted my fellow researchers with feedback and help
Volunteer
Family Supportive Housing
01.2020 - 06.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Bought and packed lunches for families at the shelter
- Delivered lunches to families in need
Volunteer
Amor Ministries
04.2021 - 04.2024
- Helped organize a week-long house-building trip for Saratoga Federated Church
- Guided a team of volunteers on the construction site
- Directed the nightly program of games, music, and discussions
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Boosted donations to the organization by strategizing and executing fundraising events.
- Fostered a sense of community, organizing nightly gatherings.
- Strengthened volunteer team effectiveness by providing training sessions.
Summer Intern
Saratoga Federated Church
06.2023 - 09.2023
- Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
- Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
- Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
- Planned and ran events for the church youth group
- Led middle schoolers in discussions and activities
- Developed and led a new discussion group still currently running at the church
- Demonstrated initiative proactively seeking additional responsibilities taking ownership of tasks assigned showcasing commitment growth potential within chosen industry domain.
- Improved efficiency within the workplace by identifying optimization opportunities and implementing process improvements.
Media Editor
El Gato Newspaper
08.2022 - 06.2023
- Streamlined workflows for efficient content production and timely delivery.
- Managed multiple projects simultaneously, ensuring deadlines were met consistently.
- Performed color correction and grading to achieve desired visual aesthetics on all produced content.
- Mentored junior editors, sharing expertise in media editing tools and best practices.
- Contributed articles to the monthly paper
- Planned, executed, and edited numerous published multimedia projects
Club Vice President
Smile Back Club
08.2020 - 06.2021
- Facilitated professional development opportunities for fellow board members, providing resources for continuous learning and growth within their respective roles.
- Established a clear communication plan to keep members informed of upcoming events, initiatives, and general updates on club activities.
- Enhanced club member experience by implementing innovative event planning and management strategies.
- Championed diversity and inclusion initiatives within the club, fostering a welcoming environment for all members regardless of background or identity.
- Managed club alongside club president
- Organized multiple fundraises
- Raised over $600 for the Smile Train Foundation
Education
Bachelor of Science - Global+Community Health, Biomedical Concentration
University of California Santa Cruz
Santa Cruz, CA06-2028
High School Diploma -
Los Gatos High School
Los Gatos, CA06-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Team collaboration
- Strong work ethic
- Data analysis
- Critical thinking
- Research planning
- Command-line coding
Awards
Achieved 1460 on the SAT, received the Spanish World Language award two years in a row during high school, and was recognized with the National Presidential Service Award four years for over 100+ hours of volunteer work each year.
Languages
English
Native or Bilingual
Spanish
Elementary
Awards
Achieved 1460 on the SAT, received the Spanish World Language Award at my high school two years in a row, and was honored with the National Presidential Service Award four years for over 100 hours of volunteer work each year.
Timeline
Researcher
TUBI
01.2025 - 03.2025
Summer Intern
Saratoga Federated Church
06.2023 - 09.2023
Media Editor
El Gato Newspaper
08.2022 - 06.2023
Hostess, Food Runner, and Busser
Campo Di Bocce
12.2021 - Current
Volunteer
Amor Ministries
04.2021 - 04.2024
Club Vice President
Smile Back Club
08.2020 - 06.2021
Volunteer
Family Supportive Housing
01.2020 - 06.2024
Bachelor of Science - Global+Community Health, Biomedical Concentration
University of California Santa Cruz
High School Diploma -
Los Gatos High School
Similar Profiles
Dominic MandarinoDominic Mandarino
Dining Room Attendant/Barback at Campo Di BocceDining Room Attendant/Barback at Campo Di Bocce
Liam O'DeaLiam O'Dea
Manager at Palazzo di BocceManager at Palazzo di Bocce
Ginelle LeslieGinelle Leslie
Server and Bartender at Coratti's Pizzeria Bar And BocceServer and Bartender at Coratti's Pizzeria Bar And Bocce