Lucy Summers
Bloomington,IN
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Poke House
01.2025 - 09.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and managed issues in busy, high-stress situations.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Greeted customers at counter to fulfill requests and answer questions.
Customer Service Representative
Domino's Pizza
05.2023 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Cedar Park High School
Cedar Park, TX05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
Languages
French
Limited Working
English
Native or Bilingual
Timeline
Sales Associate
Poke House
01.2025 - 09.2025
Customer Service Representative
Domino's Pizza
05.2023 - 01.2025
Cedar Park High School
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