Lucy Williams
Big Spring,TX
Summary
Dynamic and compassionate professional with extensive experience across healthcare, education, and food service sectors, notably with Big Spring Independent School District. Excelled in staff supervision and effective communication, enhancing classroom management, patient care, and food safety compliance. Proven track record in improving operational efficiency and fostering positive relationships with students, patients, and team members.
Overview
16
16
years of professional experience
Work History
Paraprofessional
Big Spring Independent School District
08.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Food Service Supervisor
Forsan ISD
08.2013 - 07.2024
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Ordered new supplies and food to maintain service levels.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Registered Medical Assistant
Dr. Joseph Chavez
06.2009 - 07.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Called insurance companies to get procedures approved.
Education
No Degree - Registered Medical Assistant
Howard College
Big Spring, TXHigh School Diploma -
Forsan ISD
Forsan, TX05-1993
Skills
- Staff supervision
- Medical terminology
- Effective communication
- Staff leadership
- HIPAA compliance
- Food preparation
- Laboratory specimen collection
- Ordering supplies
- Clinical documentation
- Patient scheduling
- Patient assessments
Timeline
Paraprofessional
Big Spring Independent School District
08.2024 - Current
Food Service Supervisor
Forsan ISD
08.2013 - 07.2024
Registered Medical Assistant
Dr. Joseph Chavez
06.2009 - 07.2013
No Degree - Registered Medical Assistant
Howard College
High School Diploma -
Forsan ISD
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