Ludalis Rivera Campos
Kissimmee,FL
Summary
Looking for an opportunity to leverage my skills. Additionally, looking to build a career working hard and putting my skills into practice and acquiring new ones.
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
4
4
years of professional experience
Work History
Flight Attendant
Frontier Airlines
10.2023 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Eyewear Consultant
MyEyeDr.
03.2022 - 09.2023
- Provide patients with exceptional customer service by understanding and advising the patient’s needs
- Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
- Provide patients with comprehensive explanation of insurance benefits
Patient Service Coordinator
MyEyeDr.
05.2021 - 03.2022
- Provided patients with a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Multitasking by managing multiple phone lines, greeting patients and walk ins, scheduling appointments, and assisting as needed in other areas
- Being able to understand insurance plans to help verify and educate patients on their options as they check in/out
Education
HIGH SCHOOL DIPLOMA - undefined
OSCEOLA COUNTY SCHOOL FOR THE ARTS
Kissimmee, FL05.2019
Skills
- Adaptability
- Fluent in English and Spanish
- Ability to multitask
- Communication skills
- Costumer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Flight Attendant
Frontier Airlines
10.2023 - Current
Eyewear Consultant
MyEyeDr.
03.2022 - 09.2023
Patient Service Coordinator
MyEyeDr.
05.2021 - 03.2022
HIGH SCHOOL DIPLOMA - undefined
OSCEOLA COUNTY SCHOOL FOR THE ARTS